doug262

Forum Replies Created

Viewing 7 replies - 1 through 7 (of 7 total)
  • Forum: Plugins
    In reply to: [WooCommerce PayPal Checkout Payment Gateway] PayPal checkout is changing customer’s variation and price!
    Thread Starter doug262

    (@doug262)

    7 years ago

    Thanks Elvira K. On the support request page, is the correct menu to select in “I need help with” Paypal Powered by Braintree, or is that a different product?

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    Good question. I’m trying to remember what’s the difference and found these:

    PayPal Standard takes customers from your site to PayPal’s secure site to finish paying for their order.

    An integrated payment gateway connects to your eCommerce website via the gateway’s provided API. The biggest advantage of this is that customers never have to leave your store to input payment information and submit orders — it’s a smooth, seamless experience.

    However, since the gateway is currently not working properly, reverting back to the standard is an option. I wish it would work properly again, for the benefit of customers.

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    Thank-you so much webmasterhouston for testing and finding that the Paypal button was causing this issue. I really appreciate it!

    I’ve checked all the settings in the WooCommerce Paypal plugin and everything seems to match the help files, but the issue still exists. So I’ve reposted in the Woocommerce Paypal forum at https://ww.wp.xz.cn/support/topic/paypal-checkout-is-changing-customers-variation-and-price/

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    webmasterhouston, you are correct! Somehow, PayPal is showing the price for the smallest variation instead! Thank-you for discovering that. Now to find out why and fix it…I’m using WooCommerce Payal Checkout Payment Gateway, version 1.6.14 that was last updated 3 weeks ago…

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    Here is the screen shot. Below it is just FedEx settings which should be irrelevant.

    https://snag.gy/t7JxiS.jpg

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    Thanks Stef. I posted the system report and it is being held by for review by a moderator…screenshots coming soon…

    Forum: Plugins
    In reply to: [WooCommerce] Orders with size variations are sold at incorrect prices
    Thread Starter doug262

    (@doug262)

    7 years ago

    Thanks Stef.

    ### WordPress Environment ###

    WordPress address (URL): https://actioncraftworks.com
    Site address (URL): https://actioncraftworks.com
    WC Version: 3.6.4
    Log Directory Writable: ✔
    WP Version: 5.2.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.39 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 4000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.12-MariaDB-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.6.4
    WC Database Prefix: wpb8_
    MaxMind GeoIP Database: ✔
    Total Database Size: 12.91MB
    Database Data Size: 10.88MB
    Database Index Size: 2.03MB
    wpb8_woocommerce_sessions: Data: 1.37MB + Index: 0.08MB
    wpb8_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.02MB
    wpb8_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    wpb8_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wpb8_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wpb8_commentmeta: Data: 0.00MB + Index: 0.01MB
    wpb8_comments: Data: 0.02MB + Index: 0.02MB
    wpb8_failed_jobs: Data: 0.00MB + Index: 0.00MB
    wpb8_links: Data: 0.00MB + Index: 0.00MB
    wpb8_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
    wpb8_options: Data: 2.08MB + Index: 0.12MB
    wpb8_postmeta: Data: 1.53MB + Index: 0.81MB
    wpb8_posts: Data: 1.62MB + Index: 0.13MB
    wpb8_queue: Data: 0.00MB + Index: 0.00MB
    wpb8_termmeta: Data: 0.02MB + Index: 0.02MB
    wpb8_terms: Data: 0.01MB + Index: 0.04MB
    wpb8_term_relationships: Data: 0.03MB + Index: 0.08MB
    wpb8_term_taxonomy: Data: 0.01MB + Index: 0.02MB
    wpb8_usermeta: Data: 0.01MB + Index: 0.02MB
    wpb8_users: Data: 0.00MB + Index: 0.01MB
    wpb8_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
    wpb8_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wpb8_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB
    wpb8_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wpb8_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
    wpb8_wfBlocks7: Data: 0.01MB + Index: 0.00MB
    wpb8_wfConfig: Data: 1.28MB + Index: 0.02MB
    wpb8_wfCrawlers: Data: 0.00MB + Index: 0.00MB
    wpb8_wfFileChanges: Data: 0.00MB + Index: 0.00MB
    wpb8_wfFileMods: Data: 1.20MB + Index: 0.25MB
    wpb8_wfHits: Data: 0.65MB + Index: 0.13MB
    wpb8_wfHoover: Data: 0.00MB + Index: 0.00MB
    wpb8_wfIssues: Data: 0.00MB + Index: 0.01MB
    wpb8_wfKnownFileList: Data: 0.60MB + Index: 0.08MB
    wpb8_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB
    wpb8_wfLocs: Data: 0.00MB + Index: 0.00MB
    wpb8_wfLogins: Data: 0.12MB + Index: 0.03MB
    wpb8_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB
    wpb8_wfls_settings: Data: 0.02MB + Index: 0.00MB
    wpb8_wfNotifications: Data: 0.01MB + Index: 0.00MB
    wpb8_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
    wpb8_wfReverseCache: Data: 0.00MB + Index: 0.00MB
    wpb8_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
    wpb8_wfStatus: Data: 0.15MB + Index: 0.06MB
    wpb8_wfTrafficRates: Data: 0.00MB + Index: 0.00MB
    wpb8_wpforms_lite: Data: 0.02MB + Index: 0.00MB

    ### Post Type Counts ###

    amn_wpforms-lite: 1
    attachment: 203
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    jp_vid_sitemap: 1
    nav_menu_item: 11
    page: 14
    post: 2
    product: 61
    product_variation: 411
    revision: 137
    scheduled-action: 19
    shop_coupon: 3
    shop_order: 19
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (16) ###

    Share Buttons by AddThis: by The AddThis Team – 6.2.3
    BoldGrid Backup: by BoldGrid – 1.9.3
    BoldGrid Easy SEO: by BoldGrid – 1.6.2
    FedEx WooCommerce Shipping with Print Label: by PluginHive – 4.2.1
    Jetpack by WordPress.com: by Automattic – 7.3.1
    Limit Login Attempts Reloaded: by WPChef – 2.8.1
    Lockdown WP Admin: by Sean Fisher – 2.3.2
    Mailchimp for WooCommerce: by Mailchimp – 2.1.15 – Not tested with the active version of WooCommerce
    Post and Page Builder: by BoldGrid – 1.10.3
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.14
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.2.12
    WooCommerce Product Fees: by Caleb Burks – 1.3.0 – Not tested with the active version of WooCommerce
    WooCommerce Services: by Automattic – 1.20.0
    WooCommerce: by Automattic – 3.6.4
    Wordfence Security: by Wordfence – 7.3.2
    WPForms Lite: by WPForms – 1.5.2.3

    ### Inactive Plugins (1) ###

    Akismet Anti-Spam: by Automattic – 4.1.2

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### WC Pages ###

    Shop base: #32 – /shop/
    Cart: #33 – /cart/
    Checkout: #34 – /checkout/
    My account: #35 – /my-account/
    Terms and conditions: #276 – /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 2.5.0
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 18
    Oldest: 2019-05-01 10:54:20 -0700
    Newest: 2019-05-22 11:16:16 -0700

    Pending: 1
    Oldest: 2019-05-29 11:16:16 -0700
    Newest: 2019-05-29 11:16:16 -0700

    Canceled: 0
    Oldest: –
    Newest: –

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    `

Viewing 7 replies - 1 through 7 (of 7 total)