dozza

songdgtech

You were absolutely right and your hunch/knowledge pointed us in the right direction.

This, combined with the recognition that the last update the the client did that worked was just prior to us moving the webhosting to another platform. His mac was for some reason still trying to see the site at the old hosts!

Many many thanks.

His network guy says this might explain why he can see the updates on his Mac but wouldn’t explain why others at his office don’t see the updates.

He has confirmed that his user account/profile/login experiences problems when he logs into it but on another pc on the network. He makes updates that show in backend but dont display on front end on that pc.

I’ve also created a new administrator account on the site and provided him these details but he is unable to login using these details supplied on his own mac. However he is able to login using these details on another pc/mac in the office.

Does this help refine the potential cause?

@josjo
That’s a very kind offer:

This is page.php from the Cotton template:

<?php
/**
 * Default page template - all the pages by default use this template unless another page template has been assigned.
 */
get_header();

if(have_posts()){
	while(have_posts()){
		the_post();
		//get all the page data needed and set it to an object that can be used in other files
		$pex_page=new stdClass();
		$pex_page->subtitle=get_post_meta($post->ID, 'subtitle_value', true);
		$pex_page->intro=get_post_meta($post->ID, 'intro_value', true);
		$pex_page->slider=get_post_meta($post->ID, 'slider_value', $single = true);
		$pex_page->slider_prefix=get_post_meta($post->ID, 'slider_name_value', true);
		if($pex_page->slider_prefix=='default'){
			$pex_page->slider_prefix='';
		}
		$pex_page->layout=get_post_meta($post->ID, 'layout_value', true);
		if($pex_page->layout==''){
			$pex_page->layout='right';
		}
		$pex_page->show_title=get_opt('_show_page_title');
		$pex_page->sidebar=get_post_meta($post->ID, 'sidebar_value', $single = true);
		if($pex_page->sidebar==''){
			$pex_page->sidebar='default';
		}
		$pex_page->carousel=get_post_meta($post->ID, 'carousel_value', true);
		$pex_page->carousel_title=get_post_meta($post->ID, 'carouselTitle_value', true);

		//include the before content template
		locate_template( array( 'includes/html-before-content.php'), true, true );
    	wp_reset_postdata();
    if($pex_page->show_title!='off'){?>

   	<h1 class="page-heading"><?php the_title(); ?></h1><hr/>
    <?php }

the_content();
	}
}
//include the after content template
locate_template( array( 'includes/html-after-content.php'), true, true );

get_footer();
?>

I also think the page code in my previous post is for wrong single.php and the single.php code for Cotton theme is actually as follows:

<?php
global $spEvents;
$spEvents->loadDomainStylesScripts();
get_header();
?>
	<div id="tec-content" class="tec-event widecolumn">
	<?php the_post(); global $post; ?>
			<div id="post-<?php the_ID() ?>" <?php post_class() ?>>
				<span class="back"><a href="<?php echo events_get_events_link(); ?>"><?php _e('« Back to Events', $spEvents->pluginDomain); ?></a></span>
				<h2 class="entry-title"><?php the_title() ?></h2>
				<a class="ical" href="<?php bloginfo('home'); ?>/?ical=<?php echo $post->ID; ?>"><?php _e('iCal Import', $spEvents->pluginDomain) ?></a>
				<?php if (the_event_end_date() > time()  ) { ?><small><?php  _e('This event has passed.', $spEvents->pluginDomain) ?></small> <?php } ?>
				<div id="tec-event-meta">
					<dl class="column">
						<dt><?php _e('Start:', $spEvents->pluginDomain) ?></dt>
							<dd><?php echo the_event_start_date(); ?></dd>
						<?php if (the_event_start_date() !== the_event_end_date() ) { ?>
							<dt><?php _e('End:', $spEvents->pluginDomain) ?></dt>
							<dd><?php echo the_event_end_date();  ?></dd>
						<?php } ?>
						<?php if ( the_event_cost() ) : ?>
							<dt><?php _e('Cost:', $spEvents->pluginDomain) ?></dt>
							<dd><?php echo the_event_cost(); ?></dd>
						<?php endif; ?>
					</dl>
					<dl class="column">
						<?php if(the_event_venue()) : ?>
						<dt><?php _e('Venue:', $spEvents->pluginDomain) ?></dt>
							<dd><?php echo the_event_venue(); ?></dd>
						<?php endif; ?>
						<?php if(the_event_phone()) : ?>
						<dt><?php _e('Phone:', $spEvents->pluginDomain) ?></dt>
							<dd><?php echo the_event_phone(); ?></dd>
						<?php endif; ?>
						<?php if( tec_address_exists( $post->ID ) ) : ?>
						<dt>
							<?php _e('Address:', $spEvents->pluginDomain) ?><br />
							<?php if( get_post_meta( $post->ID, '_EventShowMapLink', true ) == 'true' ) : ?>
								<?php $mapArgs = array("f"=>"q","source"=>"s_q","geocode"=>""); ?>
								<a class="gmap" href="<?php event_google_map_link( null, $mapArgs ) ?>" title="<?php _e('Click to view a Google Map', $spEvents->pluginDomain); ?>" target="_blank"><?php _e('Google Map', $spEvents->pluginDomain ); ?></a>
							<?php endif; ?>
						</dt>
							<dd>
							<?php tec_event_address( $post->ID ); ?>
							</dd>
						<?php endif; ?>
					</dl>
				</div>
				<?php if( get_post_meta( $post->ID, '_EventShowMap', true ) == 'true' ) : ?>
					<?php if( tec_address_exists( $post->ID ) ) event_google_map_embed(); ?>
				<?php endif; ?>
				<div class="entry">
					<?php the_content(); ?>
					<?php if (function_exists('the_event_ticket_form')) { the_event_ticket_form(); } ?>
				</div>
				<?php edit_post_link('Edit', '<span class="edit-link">', '</span>'); ?>
			</div><!-- post -->

		<?php if(eventsGetOptionValue('showComments','no') == 'yes'){ comments_template();} ?>

	</div><!-- tec-content -->

<?php
	get_footer();

However, I’m not concerned with the calendar view, it’s when you look at the full detail of a particular event that I’d like it displayed in full width.

Appreciate it if you can use the above to suggest something 🙂