Hi @mrfmttm. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
Hi @makobaby01.
Summary in case of doubts: Customer goes to the Facebook / instagram store> See the product> Select the variation> click to finalize the purchase on the website> Facebook redirects to the product page (Here where I think it could improve, why instead of page product, go to the cart with the product added and variation.)
Ah I see. In that case, I recommend that you post this suggestion on our Ideas Board. Our developers use that board to gauge community traction on what features to include in future versions.
Hi @mazalk. If you temporarily deactivate Insert Headers and Footers, does that resolve the issue?
Hi @clairemonkey. What level is the Google product category that you are choosing? Do the variations sync if you choose a lower level category? We have a bug posted here when merchants choose a 5th level Google product category and I’m wondering if that’s what you are facing as well.
Hi @gelske. Thank you for the reports. You’re right that there is no helpful information there. If I understand correctly, debug logging is enabled for PayFast but there are no PayFast logs in WooCommerce > Status > Logs when you click on the dropdown, is that right?
In that case, the next step is conflict testing using this guide.
Hi @pachbs. You should be able to use some spreadsheet functions to extract the counts of each product in the column but that is outside the scope of this forum. I’m afraid that there are no built-in reports that will provide the information that you are looking for in an optimized way.
Hi @guisrs. What payment method is used for this example order? Also, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Hi @brendymullan. Thank you for reporting this issue. I was able to replicate it on my test site and posted it here. Please follow along in the Github post and share any additional details that you may have directly to the developers there.
In the meantime, you may be able to change the number of rows per page to be able to download the report directly:
A second issue is that if I set the dates to 1st April 2019 > 31st March 2020 the export is missing the 1st of April entry.
This is likely due to a time zone discrepancy. What is the time zone of your site and your server? Also, for this range for example, is 1st April 2020 included in the export or does it stop on 31st March?
Hi @pachbs. You can filter the Orders by Order Status as shown in my screenshot:
Then, you will be able to download a list of all products from the orders that are processing and analyze the data to find out how much of each product you need to make.
Hi @leventt07. This behavior is managed in WooCommerce directly. In WooCommerce > Settings > Products > Inventory, there is an option of whether or not to show out of stock items in the catalog. In either case, if a customer accesses the product page directly, they will see that the product is out of stock.
Hi @sometimeska. How are you adding this PayFast fee? Could you share a screenshot please? You can use a web app like https://snipboard.io to do so.
Also, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Hi @gelske.
When I tested your checkout, I saw a 404 error from Google Tab Manager in the browser console but no other issues. Could you check if there are any fatal error logs in WooCommerce > Status > Logs?
You can also enable Debug Logging in WooCommerce > Settings > Payments > PayFast and then try the checkout again to see if a PayFast debug log gets created in WooCommerce > Status > Logs with any useful error messages. Instead of pasting the log directly here, first paste it to Pastebin or Gist. Then return to this thread and paste the link to that file here.
Also, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Hi @parallaxmaster. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this plugin, please start a new thread.
Hi @aspleniastudios. If you still need help with this issue, please start a new post and we’ll be happy to help you there.
Hi @pwasielewski. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.
