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  • Thread Starter ISB

    (@dtodos)

    Mat,

    Turns out if I disable the W3-total-cache minify JS settings Matomo Dashboard worked as it should. My reason to delete the plugin was remove all the analytic production site data from a development working copy to make a new sanitized copy of our database.

    system report available from the menu Matomo Analytics > Diagnostics?

    # Matomo
    
    * Matomo Plugin Version: 4.11.0
    * Config exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
    * JS Tracker exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/matomo.js" )
    * Plugin directories: Yes ([{"pluginsPathAbsolute":"E:\\WordPress\\wp-content\\plugins\\matomo\/plugins","webrootDirRelativeToMatomo":"..\/..\/"}])
    * Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
    * Matomo Version: 4.11.0
    * Matomo Blog idSite: 1
    * Matomo Install Version: 4.6.0 (Install date: 2022-04-21 20:26:37)
    * Upgrades outstanding: No
    * Upgrade in progress: No
    
    ## Endpoints
    
    * Matomo JavaScript Tracker URL:  ($site_url/wp-content/uploads/matomo/matomo.js)
    * Matomo JavaScript Tracker - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    * Matomo HTTP Tracking API:  ($site_url/wp-content/plugins/matomo/app/matomo.php)
    * Matomo HTTP Tracking API - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    
    ## Crons
    
    * Server time: 2022-08-30 20:05:50
    * Blog time: 2022-08-30 20:05:50 (Below dates are shown in blog timezone)
    * Sync users & sites: Next run: 2022-08-30 20:28:34 (22 min 44s) ( Last started: 2022-08-29 20:28:44 (-23 hours 37 min). Last ended: 2022-08-29 20:28:44 (-23 hours 37 min). Interval: daily)
    * Archive: Next run: 2022-08-30 20:26:39 (20 min 49s) ( Last started: 2022-08-30 19:27:01 (-38 min 49s). Last ended: 2022-08-30 19:27:18 (-38 min 32s). Interval: hourly)
    * Update GeoIP DB: Next run: 2022-09-18 20:28:34 (19 days 0 hours) ( Last started: 2022-08-19 20:28:36 (-10 days 23 hours). Last ended: 2022-08-19 20:28:40 (-10 days 23 hours). Interval: matomo_monthly)
    
    ## Mandatory checks
    
    * PHP version >= : ok 
    * PDO extension: ok 
    * MYSQLI extension: ok 
    * Other required extensions: ok 
    * Required functions: ok 
    * Required PHP configuration (php.ini): ok 
    * Directories with write access: ok 
    * Directories with write access for Tag Manager: ok 
    
    ## Optional checks
    
    * 64-bit PHP Binary: ok 
    * Tracker status: ok 
    * Memory limit: ok 
    * Time zone: ok 
    * Open URL: ok 
    * PageSpeed is turned off: ok 
    * GD > 2.x + FreeType (graphics): ok 
    * Other extensions: ok 
    * Other functions: ok 
    * Filesystem: ok 
    * Last Successful Archiving Completion: ok 
    * Database abilities: ok 
    * Max Packet Size: ok 
    * Geolocation: ok 
    * Update over HTTPS: ok 
    * Supports Async Archiving: No
    * Location provider ID: geoip2php
    * Location provider available: Yes
    * Location provider working: Yes
    * Warning Proxy header: HTTP_X_FORWARDED_FOR (A proxy header is set which means you maybe need to configure a proxy header in the Advanced settings to make location reporting work. If the location in your reports is detected correctly, you can ignore this warning. Learn more: https://matomo.org/faq/wordpress/how-do-i-fix-the-proxy-header-warning-in-the-matomo-for-wordpress-system-report/)
    * Had visit in last 5 days: Yes
    * Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
    
    ## Matomo Settings
    
    * Track mode: default
    * Track codeposition: footer
    * Track api endpoint: default
    * Track js endpoint: default
    * Version history: 4.11.0, 4.10.0, 4.6.0
    * Core version: 4.11.0
    * Last tracking settings update: 1650573841
    * Last settings update: 1650573985
    * Track ecommerce: No
    
    ## Logs
    
    * Warning archive_main: 2022-08-30 19:12:24 (4 total errors during this script execution, please investigate and try and fix these errors. => CronArchive.php:625; CronArchive.php:618; CronArchive.php:280; Access.php:670; CronArchive.php:284; ScheduledTasks.php:332; class-wp-hook.php:305; class-wp-hook.php:331; plugin.php:524; wp-cron.php:138;)
    * Warning archive_errors: 2022-08-30 19:12:24 ('Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2022-08-30&format=json&trigger=archivephp. Response was \'{"result":"error","message":"Token is not valid."}\'' 'Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=week&date=2022-08-29&format=json&trigger=archivephp. Response was \'{"result":"error","message":"Token is not valid."}\'' 'Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=month&date=2022-08-01&format=json&trigger=archivephp. Response was \'{"result":"error","message":"Token is not valid."}\'' 'Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=year&date=2022-01-01&format=json&trigger=archivephp. Response was \'{"result":"error","message":"Token is not valid."}\'' '4 total errors during this script execution, please investigate and try and fix these errors.' => ScheduledTasks.php:345; class-wp-hook.php:305; class-wp-hook.php:331; plugin.php:524; wp-cron.php:138;)
    
    # WordPress
    
    * Home URL: $site_url
    * Site URL: $site_url
    * WordPress Version: 6.0.1
    * Number of blogs: 1
    * Multisite Enabled: No
    * Network Enabled: No
    * WP_DEBUG: No
    * WP_DEBUG_DISPLAY: Yes
    * WP_DEBUG_LOG: No
    * DISABLE_WP_CRON: -
    * FORCE_SSL_ADMIN: Yes
    * WP_CACHE: Yes
    * CONCATENATE_SCRIPTS: -
    * COMPRESS_SCRIPTS: -
    * COMPRESS_CSS: -
    * ENFORCE_GZIP: -
    * WP_LOCAL_DEV: -
    * WP_CONTENT_URL: $site_url/wp-content
    * WP_CONTENT_DIR: $abs_path/wp-content
    * UPLOADS: -
    * BLOGUPLOADDIR: -
    * DIEONDBERROR: -
    * WPLANG: -
    * ALTERNATE_WP_CRON: -
    * WP_CRON_LOCK_TIMEOUT: 60
    * WP_DISABLE_FATAL_ERROR_HANDLER: -
    * MATOMO_SUPPORT_ASYNC_ARCHIVING: -
    * MATOMO_TRIGGER_BROWSER_ARCHIVING: -
    * MATOMO_ENABLE_TAG_MANAGER: -
    * MATOMO_SUPPRESS_DB_ERRORS: -
    * MATOMO_ENABLE_AUTO_UPGRADE: -
    * MATOMO_DEBUG: -
    * MATOMO_SAFE_MODE: -
    * MATOMO_GLOBAL_UPLOAD_DIR: -
    * MATOMO_LOGIN_REDIRECT: -
    * Permalink Structure: /news-stories/%postname%/
    * Possibly uses symlink: Yes
    * Upload base url: $site_url/wp-content/uploads
    * Upload base dir: $abs_path/wp-content/uploads
    * Upload url: $site_url/wp-content/uploads
    * Custom upload_path: 
    * Custom upload_url_path: 
    * Compatible content directory: Yes
    
    # WordPress Plugins
    
    * Active Directory Integration for Intranet Sites: 4.0.1
    * Advanced Custom Fields PRO: 5.12.3
    * All In One WP Security: 4.4.12
    * Conditional Fields for Contact Form 7: 2.2.3
    * Contact Form 7: 5.6.2
    * Custom Post Type UI: 1.12.1
    * Integration for Contact Form 7 and Salesforce Pro: 1.3.0
    * MapSVG: 5.16.1
    * Matomo Analytics - Ethical Stats. Powerful Insights.: 4.11.0
    * mmenu - App look-alike menus: 2.9.2
    * Really Simple CAPTCHA: 2.1
    * Ultimate Addons for Gutenberg: 1.25.6
    * Vimeo: 1.2.0
    * W3 Total Cache: 2.2.4 (Network enabled)
    * Yoast SEO: 19.6
    * Active Plugins: 15 (advanced-custom-fields-pro all-in-one-wp-security-and-firewall cf7-conditional-fields cf7-salesforce-pro contact-form-7 custom-post-type-ui ldap-login-for-intranet-sites mapsvg matomo mmenu really-simple-captcha ultimate-addons-for-gutenberg vimeo w3-total-cache wordpress-seo)
    * Theme: understrap-master (understrap-master)
    
    # Server
    
    * Server Info: Microsoft-IIS/10.0
    * PHP OS: WINNT
    * PHP Version: 8.0.22
    * PHP SAPI: cgi-fcgi
    * PHP Binary Name: php-cgi.exe
    * PHP Error Reporting: 4437 After bootstrap: 4437
    * Timezone: UTC
    * WP timezone: +00:00
    * Locale: en_US
    * User Locale: en_US
    * Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
    * WP Memory Limit: 40M
    * WP Max Memory Limit: 512M
    * Timezone version: 2022.1
    * Time: 1661889950
    * Max Execution Time: 300
    * Max Post Size: 20M
    * Max Upload Size: 20971520
    * Max Input Vars: 1000
    * Disabled PHP functions: No
    * zlib.output_compression is off: Yes
    * Curl Version: 7.76.1, OpenSSL/1.1.1q
    * Suhosin installed: No
    
    # Database
    
    * MySQL Version: 10.8.3
    * Mysqli Connect: Yes
    * Force MySQL over Mysqli: No
    * DB Prefix: wp_
    * DB CHARSET: utf8
    * DB COLLATE: 
    * SHOW ERRORS: No
    * SUPPRESS ERRORS: No
    * Uses Socket: No
    * Uses IPv6: No
    * Matomo tables found: 293
    * DB tables exist: Yes
    * Matomo users found: 11
    * Matomo sites found: 1
    * Required permissions: OK
    
    # Browser
    
    * Browser:  (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.102 Safari/537.36 Edg/104.0.1293.70)
    * Warning Browser Compatibility: Yes (Because you are using MS Edge browser, you may see a warning like "This site has been reported as unsafe" from "Microsoft Defender SmartScreen" when you view the Matomo Reporting, Admin or Tag Manager page. This is a false alert and you can safely ignore this warning by clicking on the icon next to the URL (in the address bar) and choosing either "Report as safe" (preferred) or "Show unsafe content". We are hoping to get this false warning removed in the future.)
    * Language: en-us,en,fr,zh-cn,zh
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