Okay so the Jetpack Site Accelerator is not activated on my site so I don’t think that is the problem. I’m not sure I understand what you mean about circumventing the cropping. I need the entire image uploaded to be viewed on its product page so customers can see the whole thing, but I want to control what is visible in the smaller thumbnail on my shop page so that the focal point of the bigger artwork is present in the smaller thumbnail. Does that make sense? Hope so!
Yes, I have used the cropping tool in the media library and it shows the correct thumbnail in there and I have deleted the cache, but the default is what still appears up on the website. Appreciate the help! I’m an artist and being able to control what shows in the thumbnails for my artwork is super important.
