Hi @rwky, thank you for the 5-star review! We are glad that it works well for you in your projects! If you have some specific ideas in mind that you would like to see in the future, you can submit a feature request to us here: https://woocommerce.com/feature-requests/woocommerce-analytics/.
I’m glad that it works for you! Have a nice day to you too! 😊
Thanks @netcomagency.
I believe you are referring to PDF Invoices & Packing Slips for WooCommerce and Cost of Goods for WooCommerce. They are third-party plugins and I am not really familiar with them.
As a quick step to help you out, could you try deactivating and activating the plugins one by one, and see which plugin is causing the orders to be displayed twice in the table? This will help narrow down the issue. Once you have identified which plugin is causing the issue, you can try reaching out to the plugin developer or support team.
If the issue is caused by Cost of Goods for WooCommerce and you purchased the extension on woocommerce.com marketplace, you can reach out to the support team here: https://woocommerce.com/my-account/contact-support/?select=woocommerce-cost-of-goods.
I hope this helps. Let us know how it goes.
Hi @katebopp, thanks for reaching out!
I can confirm that the text “Please enter a valid email at checkout to use coupon code” comes from WooCommerce (source code). I tested it in my test site and I can reproduce it too. This happens when we specify “Allowed emails” in a coupon’s usage restriction settings. More info is in our documentation. See screenshot below:
If you want to allow the coupon to be used even when the customer is not logged in, try removing the settings. Let us know if it works.
Hi @netcomagency , thanks for the screenshots, they are very helpful.
In the orders table screenshot, I noticed there is a “N de facture” (“Invoice number”) column. That does not come from WooCommerce plugin.
In your Chrome Developer Tools screenshot, I also noticed there are some additional fields such as invoice_number, order_cost and order_profit which also do not come from WooCommerce.
Do you have some custom code or plugins that add the above column and data fields? I suspect they may be causing the issue that you are seeing.
@jeffsbesthemp, could you describe what is the way that you need it?
The comparison is used to show the percentage trend (“%”) in the summary tab and in the chart.
If you want the chart to display only one period or date range (for example: without the previous year or previous period), the checkboxes in the chart allows you to toggle the visibility of the different data set periods – see https://woocommerce.com/document/woocommerce-analytics/#analytics-basics__summary-numbers-chart for more info and screenshot.
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This reply was modified 1 year, 7 months ago by Gan Eng Chin. Reason: More polite sentence
Hi there!
Referring to the Digital/Downloadable Product Guide, you can use the “Downloads Require Login” and “Append a unique string to filename for security” settings to restrict access to the downloadable products.
If you have access to the web server configuration and/or you are using NGINX server, you can modify the configuration for better security. See https://woocommerce.com/document/digital-downloadable-product-handling/#protecting-your-uploads-directory for more info.
The fix for this issue has been released in version 3.0.25.
The fix for this issue has been released in version 3.0.25.
Hello @grahamdouglasling,
Thanks for reaching out!
This may be caused by a conflict. The best way to determine this is to perform a full conflict test:
– Temporarily switch your theme to Storefront
– Disable all plugins except for WooCommerce
– Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Before you start
– First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
– Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
You can make use of a staging/test site to proceed with the conflict test recommended above.
If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Let us know the result of the test.
Hi @paulineimperato,
Seems like it may be a problem with the permissions or ownership of the files. Via the hosting control panel’s file manager app, review the ownership and permissions on the files. If they differ from the others, set it like the rest.
If the above doesn’t work, you may want to contact your host to find out more details from them. The host could be doing something that is causing the issue (example).
Hello @annavn,
Are you logged in as an administrator in your site?
The problem that you are seeing sounds similar to this topic: Dashboard Menu Missing Items. Perhaps you can try following the steps there and see if it helps?
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This reply was modified 3 years, 8 months ago by Gan Eng Chin. Reason: Make things clearer
Hi there. I looked into the three links you provided, and I noticed all of them look different.
Note: I used Google Translate to translate the website into English in the screenshots below.
For your first link https://artifact3d.de/de/zuhause/ (I suppose this is a “home page” view; there is a wide quantity input box, a space in “€ 165.00”, and a “Cash” button):
For your second link https://artifact3d.de/de/produkte/ (“Products” listing page; I think this looks fine and expected. There is no space in subtotal “€165.00”, and there is a “Box” button):
For your third link https://artifact3d.de/de/product/tarot-das-grose-ancara/ (Product page; there is a normal-sized quantity input box with no plus or minus button, there is a space in “€ 165.00”, and a “Cash” button):
I think it may be a theme conflict issue. It works okay with your “Products” listing page, but not with your “Home” and individual “Product” pages. This might be a pointer for you (or others here) to investigate deeper.
In your list of plugins, I noticed you have Astra and Elementor. I am not very familiar with them, but I have a feeling that they might be the source of your theme conflict. Perhaps you might want to run [conflict test](https://woocommerce.com/document/how-to-test-for-conflicts/) on them.
I hope this helps. Let us know how it goes for you.
