echoplugins
Forum Replies Created
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Hi Alfred,
Sorry for the trouble you are having. We have not had any reported issues with 404 errors until now. Our initial observations show that it appears to be your website setup.
We would gladly continue helping you further however these forums are not monitored regularly and don’t provide the tools for us to support you better.
Please open up a ticket on our contact form where we can dive deeper into your issues: http://www.echoplugins.com/contact-us/
Thank you.
Dave- This reply was modified 8 years, 11 months ago by echoplugins.
Hi mythusmage,
Unfortunately we cannot recommend any TOC plugins at this time as we have not tested any with our KB.
Thank you,
DaveForum: Plugins
In reply to: [Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search] BreadcrumbsHello,
I will add your suggestion to our list of possible features. Given the amount of work ahead of us I can’t say when this will be implemented.
Having breadcrumbs on a page with categories should, however, be implemented sooner.
It would be easier for us if, in the future you could contact us directly at:
http://www.echoplugins.com/contact-us/Cheers,
DennisForum: Reviews
In reply to: [Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search] OutstandingWe really appreciate your feedback.
Thank you,
DennisForum: Plugins
In reply to: [Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search] BreadcrumbsThank you for your feedback.
We will add breadcrumbs to categories in one of the future releases.
Cheers,
DennisHi,
Find the page that has the KB shortcode ([epkb-knowledge-base id=1]) and change the page URL to be knowledge-base.
If you need to change KB Article common path as well please see the image below:
http://www.echoknowledgebase.com/wp-content/uploads/2017/06/SCREEN-SHOT.jpgFor more questions and faster support please contact us at: https://www.echoplugins.com/contact-us/
Thank you,
DennisAlso please note that the BuddyPress Album plugin has not been updated for over 4 years. There are many complaints that it’s not working anymore.
Thank you,
Dave.Hi there,
This error does not relate to Echo Knowledge Base.
This error is coming from BuddyPress Album plugin:
https://ww.wp.xz.cn/plugins/bp-album/Please contact the authors of the plugin for further assistance.
If you have other questions or bugs and for faster response times please contact us on our website at http://www.echoplugins.com/contact-us/
Kind Regards,
DaveHi Mantukai,
Thank you for letting us know about this bug, we have already a fix for it on our next release. Our next release is fairly large and will be adding many new features and bug fixes as well. The release is scheduled for May 30th if all tests pass, otherwise next week.
If you have further questions or bugs and for faster response times please contact us on our website at http://www.echoplugins.com
Kind Regards,
DaveHi Zoker,
Thank you, glad you like our plugin. Great suggestions and we will be adding most of those features, most likely this year as either add-ons or to the core plugin.
If you have further questions and for faster response times please contact us on our website at http://www.echoplugins.com
Kind Regards,
DaveFor Feature requests please contact us at:
http://www.echoplugins.com/contact-us/- This reply was modified 9 years, 2 months ago by echoplugins.
Hello,
Unfortunately our Knowledge Base does not support multilingual plugins if these plugins generate one post for each language like Polylang.
However, you have the following options:
1) Purchase our Multiple KB add-on and then create one Knowledge Base for each language. Each Knowledge Base can then have its own set of pages that you can expose to your users when needed
https://www.echoplugins.com/wordpress-plugin/multiple-knowledge-bases/2) Use free plugins that can:
– handle Custom Post Types
– uses one post (KB Article) for all languages
For example, qTranslate-X, WPGlobus3) Translate your text on the fly using Google translation e.g. Google Language Translator or Google Website Translator plugins
Additional information is mentioned in this WordPress article:
https://codex.ww.wp.xz.cn/Multilingual_WordPressGood luck.
Cheers,
DennisThanks you for the great review, much appreciated!
Thank you for the kind words! I’m thrilled to hear everything is working great for you!
Thank you for your feedback! Please contact us if you ever come into any multi-site issue.
