ecollart
Forum Replies Created
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Hello,
Sorry for the long delay but as I was able to correct my problem with all other plugins disabled, the priority of this problem dropped.
I was able to successfully modify the corrected subscription form without disabling other plugins on our test site but no time yet to go deeper and your plugin was update 2 times since …
I still have to apply solution to active site but waiting tests results from test site.
Sorry for the long time taken so far; feel free to close this conversation as solved if better for your image as the problem is not your plugin.
I thank you again for explaining me a troubleshooting methodology for such case…
Eric Collart
(even if closed, I’ll publish here results when finished).
Hello,
sorry for the delay. I tested using Health Check & Troubleshooting with all plugin but Icegram disabled and I can create and edit a form.
Problem is effectively a conflict with another plugin… Your plugin is fine but I guess you’ll be interested by knowing which other plugin is conflicting. It will take me quite a long time to test that but I will post the result here (and in support of the conflicting plugin) in case this can be solved to avoid trouble to others…
Eric Collart
Forum: Plugins
In reply to: [Classic Widgets] Still active after uninstall ?All right, got it.
That’s fine then; I was fooled by the interface but I can access the “direct preview” mode…
Eric Collart
Hello,
Thanks for your follow-up…
I don’t have any caching plugin and I empty the cache at hosting level => same problem
The goal is to use the form in your widget but using the bloc or the shortcode produce same problem (even worst, it displays nothing)
During the wizard all modifications are applied but after last step (save), almost everything is lost. You can see it while editing the form, just the name of the form and the list are retrieved, the rest id back to default.
I thought the problem could be Firefox (v148 with uBlock Origin on Linux) but using Brave gives exactly the same problem.
If it works for you, then the problem is on my site but I am quite unable to troubleshoot that kind of silly problem/conflict…
Do you have list of plugins known to conflict with Icegram Express ?
What are the required modules for my PHP that is 8.3.16 ?
Eric Collart
- This reply was modified 2 months ago by ecollart.
Hello,
problem is same using version 5.9.18…
Quite blocking as I cannot create a subscription form !
Thanks for help
Eric Collart
Forum: Plugins
In reply to: [My Calendar - Accessible Event Manager] How to change text size in widget ?Hello,
huge thanks for your reply.
I use a very old theme (Twenty-Ten) what explains why font is so small on modern displays.
I will try your suggestions.
Thanks a lot for your calendar plugin and all the work behind,
Eric Collart
Hello,
we updated to latest version and I can confirm that the reports are now displaying correct numbers !
Our very best wishes for 2026 for you, relatives and the team.
Thanks a lot for your support !
Eric Collart
Hello,
Thanks for your reply. I can understand it’s not always easy to decide how to implement…
As it is a week view, it can be acceptable for me to display only 1 occurrence of the event with a line (on bottom for instance) for each day of the week that event repeats… Clicking on any of these lines could eventually lead to display dayview of the related date… Just a proposal.
Thanks for your support in any case
Eric Collart
Hello,
that’s a very good news
Thanks for the support
Eric
Version is 5.9.12
Closing as solved
Closing as solved
The patch provided by support completely solves this topic that can be solved with our thanks for a so quick resolution once the problem was understood by support.
Eric
The problem is solved by creating a completely new campaign.
That means that this seems it was broken by one of the November’s updates.
Using the latest patched version (patch was for text size and alignment availability in editor), we got same problem by using “Test email” but it could be normal (although it will be better to remove the unsubscribe link when using test).
This problem here can be closed as solved.
Eric
Completely recreating the campaign seems to work.
Nobody here changed any keyword in the campaigns you told we are using wrong ones…
We still have at least 2 campaigns (not edited since quite a long time) with those suddenly “wrong keywords”
Eric