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Viewing 15 replies - 1 through 15 (of 67 total)
  • Thread Starter editor4alan

    (@editor4alan)

    raissufyan

    I apologize. It was not the WP Datepicker that was being used on this particular form. The client was using it elsewhere. The problem is with a different form. Thank you for your help anyway!

    Thread Starter editor4alan

    (@editor4alan)

    Thank you for your help! I did look at that field previously but I don’t know what to enter into that field. I have looked over the documentation but it is above my level of understanding.

    Thread Starter editor4alan

    (@editor4alan)

    Perfect! Thank you for a fast, accurate response and fix!

    Thread Starter editor4alan

    (@editor4alan)

    Never mind. I removed the plugin. It did not function as I had hoped.

    Thread Starter editor4alan

    (@editor4alan)

    Problem solved! The host chat agent disabled the “Optimized Gutenberg Loading” in the Elementor Performance options. Now, the icons display as they should in the footers of the sites.

    I hope this answer helps others with the same issue!

    Thread Starter editor4alan

    (@editor4alan)

    I recently contacted WPMU DEV, the host of this site, and they suggested regenerating the CSS with Elementor:

    https://elementor.com/help/regenerate-css-data/

    That made no difference. In fact, we have another site with the same issue but different themes:

    https://powerstairlifts.com/

    Thread Starter editor4alan

    (@editor4alan)

    Hi Aradhy! Thanks for the kind reply. After deactivating all plugins and reactivating one at a time, it appears that Elementor is the problem.

    Alan

    Thread Starter editor4alan

    (@editor4alan)

    Sorry. I posted this twice.

    Thread Starter editor4alan

    (@editor4alan)

    Great, thanks for your help! This project was handed to me and I no little about it, but you have pointed me in the right direction!

    Thread Starter editor4alan

    (@editor4alan)

    Sorry, I forgot to add this:

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 9.6.0
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.0
    Log Directory Writable: ✔
    WP Version: 6.7.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: nginx/1.26.1
    PHP Version: 8.1.31
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.81.0
    OpenSSL/3.0.2

    SUHOSIN Installed: –
    MySQL Version: 10.6.18-MariaDB-0ubuntu0.22.04.1
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 4048
    custom_css: 2
    customize_changeset: 7
    elementor_library: 3
    elementor-hf: 1
    flamingo_contact: 43
    forminator_forms: 2
    nav_menu_item: 24
    ngg_gallery: 1
    ngg_pictures: 6
    oembed_cache: 18
    page: 31
    post: 334
    product: 3550
    product_variation: 4
    revision: 244
    shop_coupon: 4
    shop_order: 30
    wc-quote-rules: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpcode: 2
    wpforms: 2
    ywraq-pdf-template: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (41) ###

    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.30.0
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.5
    All in One SEO: by All in One SEO Team – 4.7.8
    AMS Hide Page and Post Title: by Manoj Sathyavrathan – 1.3
    Beehive Pro: by WPMU DEV – 3.4.15
    Broken Link Checker: by WPMU DEV – 2.4.2
    Child Theme Generator: by Serafino Corriero – 2.2.7
    Crelly Slider: by Fabio Rinaldi – 1.4.7
    Duplicate Page: by mndpsingh287 – 4.5.4
    Easy Media Download: by naa986 – 1.1.11
    Elementor: by Elementor.com – 3.27.3
    ELEX Request a Quote Plugin for WooCommerce: by ELEXtensions – 1.0.7
    FileBird Lite: by Ninja Team – 6.4.2.1
    Forminator Pro: by WPMU DEV – 1.39.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.4
    XML Sitemap Generator for Google: by Auctollo – 4.1.21
    Ultimate Addons for Elementor Lite: by Brainstorm Force – 2.1.0
    WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.2.06
    WPCode Lite: by WPCode – 2.2.5
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 11.1.82
    OptinMonster: by OptinMonster Popup Builder Team – 2.16.13
    Better Find and Replace: by CodeSolz – 1.6.9
    Really Simple Security: by Really Simple Security – 9.2.0
    Search Regex: by John Godley – 3.1.2
    Search & Replace Everything: by WPCode – 1.0.5
    Simple 301 Redirects: by WPDeveloper – 2.0.11
    Simple Sitemap: by David Gwyer – 3.5.14
    Page Builder by SiteOrigin: by SiteOrigin – 2.31.4
    Social Media Widget: by Noah Kagan – 4.0.9
    UserFeedback Lite: by UserFeedback Team – 1.4.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.8.7
    WooCommerce: by Automattic – 9.6.0
    Yoast SEO: by Team Yoast – 24.3
    Defender Pro: by WPMU DEV – 5.0.1
    Hummingbird Pro: by WPMU DEV – 3.11.0
    Smush Pro: by WPMU DEV – 3.17.0
    WPForms Lite: by WPForms – 1.9.3.2
    SmartCrawl Pro: by WPMU DEV – 3.12.2
    WPMU DEV Dashboard: by WPMU DEV – 4.11.28
    WPS Child Theme Generator: by WPServeur
    Benoti
    NicolasKulka – 1.5.5.1

    YITH Request a Quote for WooCommerce Premium: by YITH – 4.18.0

    ### Inactive Plugins (0) ###


    ### Dropin Plugins () ###

    object-cache.php: Hosting Object Cache

    ### Must Use Plugins (1) ###

    Hosting: by – 1.0

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –

    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 5 KB

    ### WC Pages ###

    Shop base: #13411 - /shop-commercial-restaurant-furniture/
    Cart: #9 - /cart/ - Contains the [woocommerce_cart] shortcode
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #11 - /my-account/
    Terms and conditions: #11390 - /policies/

    ### Theme ###

    Name: restoration child theme
    Version: 1.0
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Restoration
    Parent Theme Version: 1.0.2
    Parent Theme Author URL: https://fuelthemes.net
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: restoration/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 8.8.0
    restoration/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
    restoration/woocommerce/checkout/form-login.php
    restoration/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0
    restoration/woocommerce/content-single-product.php
    restoration/woocommerce/loop/loop-start.php
    restoration/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 9.2.0
    /var/web/site/public_html/wp-content/plugins/ajax-search-for-woocommerce/partials/themes/restoration-searchform.php version - is out of date. The core version is 7.0.1
    restoration/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 9.0.0
    restoration/woocommerce/single-product/product-thumbnails.php version 3.5.1 is out of date. The core version is 9.5.0
    restoration/woocommerce/single-product/related.php version 3.9.0 is out of date. The core version is 9.6.0
    restoration/woocommerce/single-product/tabs/tabs.php version 3.8.0 is out of date. The core version is 9.6.0
    restoration/woocommerce/single-product/up-sells.php version 3.0.0 is out of date. The core version is 9.6.0
    restoration/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0

    Outdated Templates: ❌


    Learn how to update |




    Clear system status theme info cache

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings
    use-wp-horizon
    add-to-cart-with-options-stepper-layout
    blockified-add-to-cart

    Daily Cron: ✔ Next scheduled: 2025-02-04 18:40:06 -05:00
    Options: ✔
    Notes: 220
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 1,737
    Oldest: 2025-01-03 15:06:18 -0500
    Newest: 2025-02-03 14:33:19 -0500

    Failed: 85
    Oldest: 2022-11-01 22:40:05 -0400
    Newest: 2024-09-27 04:01:33 -0400

    Pending: 17
    Oldest: 2025-02-03 14:33:49 -0500
    Newest: 2025-03-03 05:05:05 -0500


    ### Status report information ###

    Generated at: 2025-02-03 14:33:56 -05:00
    Thread Starter editor4alan

    (@editor4alan)

    Thank you for your replies. Sorry about the improper question; I thought there would be a generic WordPress solution. I’ll continue with Finoptis.

    Thread Starter editor4alan

    (@editor4alan)

    Thanks for your answer. I expected that reply because it is a custom theme but I thought I’d take a chance. Thanks for your time! Alan

    Thread Starter editor4alan

    (@editor4alan)

    Never mind. I found the setting!

    Thread Starter editor4alan

    (@editor4alan)

    Thanks, Steve. I did the old “select the column of checkboxes and bulk delete” method. It took a couple minutes but did the job. The tools method looks easier. I hope I won’t have to do this again, but I’ll use that method next time. I also learned that importing the same data again doesn’t override the previous identical data; it just duplicates the entries. Lesson learned!

    Thread Starter editor4alan

    (@editor4alan)

    I just bulk deleted all the entries, deleted unnecessary columns from the CSV file, and renamed the good columns to match the Import CSV names. Ran the import, and all is well. If there was an easier way, please let us know. I’m still feeling my way around!

Viewing 15 replies - 1 through 15 (of 67 total)