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  • Thread Starter elcrp

    (@elcrp)

    Thanks, done. Fuller details on the (partially working) Eastlothiancrp.org.uk (mapped to ourlocality.org/eastlothiancrp) connection sent …

    😉

    Thread Starter elcrp

    (@elcrp)

    • is it expected that eastlothiancrp.org.uk is not connected to Jetpack?
    • I don’t quite understand, but this subsite has domain mapping and suffered a problem when we switched urls – see below
    • can you confirm that ourlocality.org is the site that needs to be connected with Jetpack?
    • This is the mother site and is now connected again so it would be good if you could verify that it is all OK, incidentally each subsite can activate Jetpack and make their own connection (though few projects do, unless we do it for them)
    • what is the site URL that is the new site install that should replace the previous one after the multisite migration?

    Old site: https://ourlocality.org/elcrp/

    New site without mapping: https://ourlocality.org/elcrp/

    New site url: eastlothiancrp.org.uk

    Hope that is a bit clearer now.

    Another query, I see that I did have an account satireicon, which maybe has some old account connections that were unintentionally lost. I can give you the original email address that was connected with that username, perhaps by email would be better.

    A question for you, is there a nice guide or a suggested work process to ensure smooth transfer (of stats) when migrating urls? Or is it a matter of raising a ticket?

    Thanks for your patience

    Thread Starter elcrp

    (@elcrp)

    Er not quite … I think I fixed the main account connection (ourlocality.org, which is a multisite with folders + optional domain mapping) and in doing so was distracted by some other missing connections, so forgot about this thread! I’ll look now.

    Thread Starter elcrp

    (@elcrp)

    Thanks @erania-pinnera

    Yes, there are a number of site connections that have gone wrong on the multisite, and as you say on the main site too. I will need to return to this when I have a bit more time to deepen where the connections are broken and whether there is a 3rd wordpress.com account associated with another username I thought was in use, but seems to have been deleted quite recently. Thanks again.

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