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  • Thread Starter elin2019

    (@elin2019)

    NM I figured out a solution.

    • This reply was modified 2 years, 1 month ago by elin2019.

    Hi Mirza,

    Thank you for looking into this. The updated plugin fixes the issue! Thank you 🙂 The only issue now is when toggling on ” billing details ” as in person has to enter in address etc when making the donation does not work – it only shows the field for the CC. Is this something you can fix? Also wondering why only the test application ID and test access token show after toggling on : live ” and saving on the plugin’s settings back end? Please advise.

    Hi,

    Thank you for following up. The issue persists. Did you find a solution for this bug/issue yet? For now, I have disabled the plugin and set up an alternative payment gateway. However would ideally like to use the WPexperts Square plugin as it integrates beautifully and looks great aesthetically. Please follow up.

    Hi there,

    I have the same issue as @pilotbear. I integrated the  WPExperts Square For GiveWP plugin with our website and it does not work to input credit card details into the credit card fields in the square donations form. I have disconnected and reconnected Square twice but the issue remains. Were you able to troubleshoot and find a solution for this issue? Is it possible to get some help to get this resolved? Thank you

    Thread Starter elin2019

    (@elin2019)

    Hi Stephanie,

    I was able to resolve the issue. The PayPal setting was set to donations BUT the PayPal account is a Business account. So, standard, once I disconnected and reintegrated using the standard setup it worked! – Thank you for your help. A quick note – I think the plugin is excellent, love that you can customize it and color code it to match your branding colors. But I think as I was researching while troubleshooting the issue the app needs a better description of how to integrate with PayPal as I saw many others describing the exact same issue. Perhaps you can just add the info regarding the two PayPal account setups in the plugin dashboard. I think it would help a lot as the ” how to ” is not as descriptive as your feedback to me was ( Unless I missed it somewhere in the tutorial section.

    Thanks again.

    Best,
    Elle

    Thread Starter elin2019

    (@elin2019)

    Hi Stephanie,

    Please see the system report below. We are using PayPal business account. I assume that would be a standard PayPal account. Please let me know how I can verifyany specifics regarding the Paypal integration.

    Thank you,
    Elle

    ### WordPress Environment ###
    
    Home URL: https://kseniawire.com
    Site URL: https://kseniawire.com
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%category%/%postname%/
    Show on Front: page
    Page on Front: Home (#15)
    Page for Posts: Unset
    Table Prefix Length: wp_
    Table Prefix Length: 3
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, wc-active, wc-switched, wc-expired, wc-pending-cancel, spam, refunded, failed, revoked, cancelled, abandoned, processing, preapproval
    
    ### Server Environment ###
    
    Hosting Provider: GoDaddy/Media Temple
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 8.0.25
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    PHP Max Upload Size: 512 MB
    cURL Version: 7.71.0, OpenSSL/1.1.1p
    SUHOSIN Installed: –
    MySQL Version: 5.7.39
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### GiveWP Configuration ###
    
    GiveWP Version: 2.23.2
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ✔ wp_give_donors✔ wp_give_donormeta✔ wp_give_comments✔ wp_give_commentmeta✔ wp_give_sessions✔ wp_give_formmeta✔ wp_give_sequential_ordering✔ wp_give_donationmeta✔ wp_give_revenue✔ wp_give_migrations✔ wp_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
    Upgraded From: –
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://kseniawire.com/donation-confirmation/
    Failure Page: https://kseniawire.com/donation-failed/
    Donation History Page: https://kseniawire.com/donor-dashboard/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Stripe - Credit Card, Stripe - Checkout, Stripe - SEPA Direct Debit, Stripe - BECS Direct Debit, PayPal Standard, PayPal Donations
    Default Payment Gateway: Stripe - Credit Card
    PayPal IPN Notifications: N/A
    Donor Email Access: Enabled
    Stripe Webhook Notifications: December 9, 2022 12:39 am
    
    ### Active GiveWP Add-ons ###
    
    ### Other Active Plugins ###
    
    Classic Widgets: by WordPress Contributors – 0.3
    Contact Form 7: by Takayuki Miyoshi – 5.6.4
    Custom Twitter Feeds: by Smash Balloon – 2.0.3
    Elementor: by Elementor.com – 3.8.1
    Envato Market: by Envato – 2.0.7
    Hide My WP Ghost Lite: by WPPlugins - WordPress Security Plugins – 5.0.17
    Increase Maximum Upload File Size: by Imagify – 2.0.4
    Jetpack: by Automattic – 11.5.1
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.8
    Qi Addons For Elementor: by Qode Interactive – 1.5.5
    Qode Framework: by Qode Interactive – 1.1.6
    Really Simple SSL: by Really Simple Plugins – 6.0.11
    Slider Revolution: by ThemePunch – 6.5.8
    Smash Balloon Instagram Feed: by Smash Balloon – 6.1
    W3 Total Cache: by BoldGrid – 2.2.7
    WebOn Core: by Qode Interactive – 1.1.1
    WooCommerce: by Automattic – 7.1.0
    WooCommerce Payments: by Automattic – 5.1.1
    WooCommerce PayPal Payments: by WooCommerce – 2.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.1.0
    WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
    
    ### Inactive Plugins ###
    
    Akismet Anti-Spam: by Automattic – 5.0.1
    Hello Dolly: by Matt Mullenweg – 1.7.2
    
    ### Active MU Plugins ###
    
    WordPress automation by Installatron: by  –
    
    ### Theme ###
    
    Name: WebOn
    Version: 1.3
    Author URL: https://qodeinteractive.com
    Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme
Viewing 6 replies - 1 through 6 (of 6 total)