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Viewing 15 replies - 1 through 15 (of 32 total)
  • Coming here to say I just figured out the same thing. Running Elementor Pro (3.25.3) and when I upgraded to the latest version of PixelYourSite, I get a white screen on the front end. The backend is still accessible.

    Agreed; another frustrated user here that received multiple email reports without consent. What is even more frustrating is there is no easy way to turn them all off… I need to log into each website where this is installed and turn it off. Very disappointed in this behavior, AISEO.

    Thread Starter jessreilley

    (@ellnut)

    Hi B C. a11n,

    Thanks for your reply – I checked both of those settings and they are both set to English and USD. Below is a copy of the System Status Report.

    Thank you!

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://cbdhealthcarecompany.com
    Site address (URL): http://cbdhealthcarecompany.com
    WC Version: 6.4.1
    REST API Version: ✔ 6.4.1
    WC Blocks Version: ✔ 7.2.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.3.2
    Log Directory Writable: ✔
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1n-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.4.1
    WC Database Prefix: wpgg_
    Total Database Size: 31.20MB
    Database Data Size: 22.87MB
    Database Index Size: 8.33MB
    wpgg_woocommerce_sessions: Data: 0.34MB + Index: 0.02MB + Engine InnoDB
    wpgg_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpgg_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    wpgg_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
    wpgg_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpgg_woocommerce_tax_rate_locations: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
    wpgg_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_actionscheduler_actions: Data: 0.34MB + Index: 0.30MB + Engine InnoDB
    wpgg_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_actionscheduler_logs: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
    wpgg_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine
    wpgg_affiliate_wp_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_affiliate_wp_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_affiliate_wp_lifetime_customers: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_affiliate_wp_referrals: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_affiliate_wp_visits: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wpgg_afwc_hits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_afwc_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_afwc_payout_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_afwc_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpgg_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpgg_comments: Data: 0.47MB + Index: 0.28MB + Engine InnoDB
    wpgg_cptemplates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpgg_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_gf_entry: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    wpgg_gf_entry_meta: Data: 3.52MB + Index: 1.86MB + Engine InnoDB
    wpgg_gf_entry_notes: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    wpgg_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_gf_form_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wpgg_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_gf_form_view: Data: 0.20MB + Index: 0.16MB + Engine InnoDB
    wpgg_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_options: Data: 2.52MB + Index: 0.06MB + Engine InnoDB
    wpgg_postmeta: Data: 3.52MB + Index: 2.00MB + Engine InnoDB
    wpgg_posts: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
    wpgg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    wpgg_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wpgg_revslider_sliders_bkp: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_slides: Data: 0.25MB + Index: 0.02MB + Engine InnoDB
    wpgg_revslider_slides_bkp: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
    wpgg_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpgg_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_usermeta: Data: 0.47MB + Index: 0.25MB + Engine InnoDB
    wpgg_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpgg_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpgg_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wpgg_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wpgg_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wpgg_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpgg_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpgg_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpgg_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_yoast_indexable: Data: 0.44MB + Index: 0.28MB + Engine InnoDB
    wpgg_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wpgg_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpgg_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpgg_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wpgg_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 2
    acf-field-group: 1
    attachment: 398
    bnfw_notification: 2
    customize_changeset: 2
    nav_menu_item: 25
    oembed_cache: 2
    page: 32
    portfolio: 21
    post: 21
    product: 13
    product_variation: 14
    revision: 385
    shop_bogof_rule: 1
    shop_coupon: 81
    shop_order: 313
    shop_order_refund: 2
    staff: 57
    templatera: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (40) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.13
    Gravity Forms: by Gravity Forms – 2.6.1
    PDF Embedder Premium: by Lever Technology LLC – 4.4.3
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.0.3
    Customized AffiliateWP - Groups by CoderKube (AffiliateWP - Groups): by Click Studio – 10.6.12
    AffiliateWP - Lifetime Commissions: by Sandhills Development
    LLC – 1.4.3
    
    AffiliateWP: by Sandhills Development
    LLC – 2.7.4
    
    AffiliateWP - Affiliate Area Tabs: by Sandhills Development
    LLC – 1.4
    
    AffiliateWP - Allow Own Referrals: by Sandhills Development
    LLC – 1.2
    
    AffiliateWP - Multi Level Affiliates: by Click Studio – 1.9.15
    AffiliateWP - Order Details For Affiliates: by Sandhills Development
    LLC – 1.3
    
    AffiliateWP - Show Affiliate Coupons: by AffiliateWP – 1.0.7
    AffiliateWP - Signup Referrals: by Sandhills Development
    LLC – 1.2
    
    Better Notifications for WP: by Made with Fuel – 1.8.11
    Custom Page Templates: by Pavlo Reva – 3.0.50
    Custom Post Type Widgets: by thingsym – 1.4.2
    Disable Comments: by WPDeveloper – 2.3.4
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
    Envato Market: by Envato – 2.0.7
    Facebook for WooCommerce: by Facebook – 2.6.12
    Font Awesome: by Font Awesome – 4.1.1
    Gravity Forms Constant Contact Add-On: by Gravity Forms – 1.6
    Gravity Forms User Registration Add-On: by Gravity Forms – 5.0
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
    Post Types Order: by Nsp Code – 1.9.8
    Slider Revolution: by ThemePunch – 6.5.14
    SiteGround Optimizer: by SiteGround – 7.0.9
    Templatera: by WPBakery – 2.0.5
    Total Theme Core: by WPExplorer – 1.3.2
    User Switching: by John Blackbourn & contributors – 1.5.8
    Woo Coupon URL: by PersonalDiscount – 1.0.0
    Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.2
    WooCommerce All Products For Subscriptions: by WooCommerce – 3.2.2
    WooCommerce Buy One Get One Free: by Oscar Gare – 3.2.0
    WooCommerce Cart Based Shipping: by Bolder Elements – 3.3
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.6.3
    WooCommerce Subscriptions: by WooCommerce – 4.1.0
    WooCommerce Wholesale Prices: by Rymera Web Co – 2.0.2
    WooCommerce: by Automattic – 6.4.1
    Yoast SEO: by Team Yoast – 18.5.1
    
    ### Inactive Plugins (2) ###
    
    Debug Bar: by wordpressdotorg – 1.1.2
    Debug Bar Console: by koopersmith – 0.3
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Memcached
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: by GoDaddy – 1.0.0
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: CBD Healthcare Company
    Version: 1.0.0
    Author URL: https://amixofpixels.com/
    Child Theme: ✔
    Parent Theme Name: Total
    Parent Theme Version: 5.3.1
    Parent Theme Author URL: https://www.wpexplorer.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: Total/woocommerce/archive-product.php
    Total/woocommerce/checkout/form-checkout.php
    cbd/woocommerce/emails/customer-completed-order.php
    Total/woocommerce/loop/loop-start.php
    Total/woocommerce/loop/pagination.php
    Total/woocommerce/single-product/meta.php
    Total/woocommerce/single-product/rating.php
    Total/woocommerce/single-product/title.php
    
    ### Subscriptions ###
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://cbdhealthcarecompany.com
    Subscription Statuses: –
    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Florida
    
    ### Payment Gateway Support ###
    
    Authorize.Net Credit Card: products
    card_types
    payment_form
    inline
    lightbox
    tokenization
    token_editor
    charge
    charge-virtual
    authorization
    capture_charge
    customer_decline_messages
    refunds
    voids
    customer_id
    add_payment_method
    apple_pay
    subscriptions
    subscription_suspension
    subscription_cancellation
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    
    ### Buy One Get One Free ###
    
    Display eligible free gift(s) on: after_cart
    Disable coupons: yes
    Custom attributes: no
    Rule #4545: title: "Herbal CBD Muscle Relief Lotion BOGO"; type: "buy_a_get_a"; applies_to: " Product In list ( Herbal CBD Muscle Relief Lotion (#458) ) "; action: "add_to_cart"; min_quantity: "1"; free_quantity: "1"; discount: "100"; exclude_coupon_validation: "1"; coupon_codes: "bogolotions; bogolotion; shakers1"
    
    ### Authorize.Net Credit Card ###
    
    Environment: Production
    Tokenization Enabled: ✔
    Debug Mode: Off
    Webhooks Enabled: ✔
    
    ### All Products for WooCommerce Subscriptions ###
    
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2022-04-11 11:03:06 -0400
    Newest: 2022-04-11 11:03:06 -0400
    
    Complete: 1,143
    Oldest: 2022-03-18 08:29:02 -0400
    Newest: 2022-04-18 07:51:54 -0400
    
    Pending: 1
    Oldest: 2022-04-18 08:50:09 -0400
    Newest: 2022-04-18 08:50:09 -0400
    
    ### Status report information ###
    
    Generated at: 2022-04-18 07:54:54 -04:00
    

    Just wanted to pipe in here; I had the same issue with SiteGround and activating the Wordfence firewall while running PHP 7.2. I followed the instructions given by @wfdave and that fixed the issue. Thanks!

    Thread Starter jessreilley

    (@ellnut)

    Just wanted to note that the BWPS Team was incredibly responsive and went above and beyond in helping me resolve this error – thank you!

    Thread Starter jessreilley

    (@ellnut)

    Excellent. That worked, thank you!

    Thread Starter jessreilley

    (@ellnut)

    Thanks so much! I cleared the cache and that worked. Thanks again.

    Thread Starter jessreilley

    (@ellnut)

    Thanks so much for your quick reply and support. I just updated, but I’m still seeing the same issue:

    TypeError: jQuery(…).tooltip is not a function
    /wp-content/plugins/memphis-documents-library/memphis-documents.min.js?ver=4.7.3:

    Anything else I need to do? Let me know if you want a temp login to see the issue.

    Thanks!

    Thread Starter jessreilley

    (@ellnut)

    Great, thanks so much for your quick response and support! We love the plugin and are looking forward to getting it back up and running 🙂

    Thread Starter jessreilley

    (@ellnut)

    Awesome – that worked. Thanks so much! Sorry I missed that setting. I appreciate your help.

    Thread Starter jessreilley

    (@ellnut)

    Thanks for your response. I went through the documentation and re-created the token and was able to get it to work.

    Thread Starter jessreilley

    (@ellnut)

    Thanks for your time looking into the issue. It didn’t solve my problem. I’ll keep digging to see if it’s a conflict with another plugin. Thanks again for your help!

    Thread Starter jessreilley

    (@ellnut)

    Sounds good. Thanks!

    Thread Starter jessreilley

    (@ellnut)

    Whoops – sorry for not seeing that!

    I followed the directions in the Before reporting a problem section. I cleared the cache multiple times and I have the display mode set to Dynamic. That did not solve my problem.

    I enabled debug mode. Here’s the website: http://conversationrevolution.com/

    Thanks again.

    Thread Starter jessreilley

    (@ellnut)

    Sounds good. We’ll run on 0.8 until you have an update. Thanks!

Viewing 15 replies - 1 through 15 (of 32 total)