Hi @nerdontour – no I haven’t emailed directly I couldn’t find a support email. I replied to the email notification about your post on this thread.
Can you please let me know the email I can use to contact your support team directly so I can get this issue fixed.
Regards,
Emma
Hi – sorry I had replied to your email as I didn’t see the small print at the bottom asking to reply here – also where am I to upload the screenshots to on this forum?
There are now additional errors, where customers are being charged the delivery fee for existing subscriptions and this has caused bounced payments. It is quite urgent to fix this issue.
