enovision

Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Forum: Plugins
    In reply to: [annasta Filters for WooCommerce] Loading issue on Safari (MacOs & IOS)
    Thread Starter enovision

    (@enovision)

    4 years, 8 months ago

    Hello,

    I tested your demo on my Apple devices, it works but it works even better on Chrome. Anyway the main problem is the hierarchical large amount of categories.

    But the weird things is that on Chrome – Firefox – EDGE – IE, the loading is very fast…

    There is a way to limit the number of children categories ? Like loading only the first 4 level of categories ?

    Or the best way would be that subcat load only when you open the parent cat dynamically with an AJAX call.

    Thanks for your help !

    Forum: Plugins
    In reply to: [annasta Filters for WooCommerce] Loading issue on Safari (MacOs & IOS)
    Thread Starter enovision

    (@enovision)

    4 years, 8 months ago

    Hi Support,

    Thank you for your quick response.

    Yes, this is very strange that the issue appears only with Safari (for both mobile and desktop). We made a few tests on an Apple Devices (Desktop & Mobile) and I can confirm that only Safari is concerned by the issue. Chrome and even Mozilla on Apple Devices works properly.

    We have been able to reproduce a similar issue on IE11. The page freezes while render, during about 10 seconds, which could be normal for an old browser. But the issue is the same on Safari last version, but it’s even worse (60 seconds).

    We haven’t founded any error or warning in the console that might be linked to the issue. We also tried to disable Annasta Filters and the issue disappear.

    Please try to find any Apple device to reproduce the issue.

    Thanks in advance,

Viewing 2 replies - 1 through 2 (of 2 total)