entifyuk
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Lost access and website?Thank you all so much! The previous host company has sorted a zip file backup of the entire website and I have downloaded it. Off to find someone to set it all up for me now as all this web stuff is hurting my brain.
Forum: Fixing WordPress
In reply to: Lost access and website?I will ask them. The domain comes up as transferred away so not holding my breath. WOuld account recovery on wordpress work?
Forum: Fixing WordPress
In reply to: Lost access and website?Thank you. I never got as far as migrating it though at all so would the wp website files be tranferred automatically somehow? I thought i needed to move the domain first and then could back up and migrate everything from wp after…think that was wrong now
Forum: Fixing WordPress
In reply to: Lost access and website?It is supposed to be a theatre making website with the company name “Entify” and images of my work. What you describe sounds like the starting point page that you then work on etc? I had an entire 135 page website and cannot access the files anymore on wordpress.
I managed to sign in just now and it said that the account is deleted. I think that means my only option is to try and do account recovery?Forum: Fixing WordPress
In reply to: Lost access and website?Forum: Fixing WordPress
In reply to: Lost access and website?Oh, and if you have not gathered already, I will need click by click, idiotproof instructions / guidance.
Forum: Fixing WordPress
In reply to: Site disappeared and can’t loginTo add… the other half thinks I should move the contents of the wp folder into public_html folder…does this sound right?