enviral
Forum Replies Created
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Great tip!
Fixed the issue for me.
Hi Jawad,
I toggled thru the plugins and confirmed that your plugin is conflicting with the Custom Post Type UI plugin.https://ww.wp.xz.cn/plugins/custom-post-type-ui
Since this plugin is only needed in upstream environments I am able to drop it on production and restore access to the “All tickets” in your plugin but I figured it’s worth noting on your end.
Thank you for pointing me in the right direction!
Hi Jawad,
Here is the additional information you requested.- WordPress Update: No update was required.
- Javascript Errors: No javascript errors found loading or attempting to filter the all ticket page.
- WordPress Debug flags: No errors found.
- PHP version: 7.3 (Pantheon hosted)
Additional observations:
“All tickets” or “/wp-admin/edit.php?post_type=ticket” has results. The filters by default are set to all for the dropdowns or blank for the text inputs with the exception of the states dropdown. That one by default shows set to “open” status. If you hit “filter” as is without changing anything (all for everything and open status) the results come back empty.This confirms the filter tool itself seems to be the issue and not limited to the missing closed status items.
Here’s the arguments posted when you hit filter on the default input values:
/wp-admin/edit.php?post_status=any&post_type=ticket&m=0&status=open&activity=all&assignee&author&id&ticket-tag=0&filter_action=Filter&search_by%5B0%5D=subject&search_by%5B1%5D=opening_post&paged=1- This reply was modified 4 years, 10 months ago by enviral.
I also checked other filters on the “all ticket” page and it seems all the dropdowns fail.
I am still getting this error with the pro version 6.0.4. What is in the dropbox is not pro (no acf support) and is two version back. 6.0.2.
Any update on when this will be ported for the pro?
Note: I tried the 6.0.2 and it didn’t have the error the pro had but since it had no ACF support I was blocked from moving forward.