Forum Replies Created

Viewing 15 replies - 1 through 15 (of 19 total)
  • Thread Starter epsilis

    (@epsilis)

    Thank you. That seems to have fixed it.

    This link in description feature seems to have stopped working recently. Now we see the code of the link but no actual working link. See example on this site https://www.funky-junky.co.uk/current-stock/

    Thread Starter epsilis

    (@epsilis)

    Andrea, Now seems to be working ok. Thank You. Is the BP Classic plugin still required?

    Thread Starter epsilis

    (@epsilis)

    Pasted both files here For Andrea – Pastebin.com

    Thread Starter epsilis

    (@epsilis)

    Andrea, I have done that now and it seems to provide a partial solution. The results (listing) page now works but the individual profile detail page (linked from the serps page) now does not work. I just get a 404 message

    Oops! That page can’t be found.

    It looks like nothing was found at this location. Maybe try to search for something else?

    Can you suggest what else needs to change to get this working.

    Thread Starter epsilis

    (@epsilis)

    The problem has not recurred for nearly 3 weeks now so it may be that an update has fixed the issue. Thank you for your help. I will get back in touch if it happens again.

    Thread Starter epsilis

    (@epsilis)

    Thank you for helping.

    Yes, we are using the official Woocommerce Paypal plugin.

    Here is the status report from the website.

    ` WordPress Environment
    
    WordPress address (URL): https://www.cosrtlearn.org.uk<br>Site address (URL): https://www.cosrtlearn.org.uk<br>WC Version: 8.2.1<br>REST API Version: ✔ 8.2.1<br>WC Blocks Version: ✔ 11.1.2<br>Action Scheduler Version: ✔ 3.6.4<br>Log Directory Writable: ✔<br>WP Version: 6.3.2<br>WP Multisite: –<br>WP Memory Limit: 4 GB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_GB<br>External object cache: – Server Environment
    
    Server Info: Apache<br>PHP Version: 7.4.27<br>PHP Post Max Size: 500 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 2500<br>cURL Version: 7.79.1<br>OpenSSL/1.1.1g-fips
    
    SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.4.26-MariaDB-log<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database
    
    WC Database Version: 8.2.1<br>WC Database Prefix: wp_<br>Total Database Size: 89.43MB<br>Database Data Size: 69.37MB<br>Database Index Size: 20.06MB<br>wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.13MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.41MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 1.02MB + Index: 0.16MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.41MB + Index: 0.27MB + Engine InnoDB<br>wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.22MB + Index: 0.25MB + Engine InnoDB<br>wp_ld_notifications_delayed_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_form: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learndash_pro_quiz_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_master: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_prerequisite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_question: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_learndash_pro_quiz_statistic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_statistic_ref: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_learndash_pro_quiz_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_pro_quiz_toplist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_learndash_user_activity: Data: 1.52MB + Index: 1.45MB + Engine InnoDB<br>wp_learndash_user_activity_meta: Data: 1.52MB + Index: 0.58MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_noptin_automation_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_noptin_subscribers: Data: 0.09MB + Index: 0.05MB + Engine InnoDB<br>wp_noptin_subscriber_meta: Data: 1.38MB + Index: 0.20MB + Engine InnoDB<br>wp_options: Data: 9.17MB + Index: 0.16MB + Engine InnoDB<br>wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_postexpirator_debug: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_postmeta: Data: 12.52MB + Index: 6.03MB + Engine InnoDB<br>wp_posts: Data: 3.52MB + Index: 0.53MB + Engine InnoDB<br>wp_ppfuture_actions_args: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_rank_math_analytics_ga: Data: 0.31MB + Index: 0.23MB + Engine InnoDB<br>wp_rank_math_analytics_gsc: Data: 1.48MB + Index: 2.38MB + Engine InnoDB<br>wp_rank_math_analytics_inspections: Data: 0.09MB + Index: 0.11MB + Engine InnoDB<br>wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_rank_math_internal_links: Data: 0.13MB + Index: 0.05MB + Engine InnoDB<br>wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine<br>wp_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_usermeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB<br>wp_users: Data: 0.20MB + Index: 0.19MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfconfig: Data: 9.28MB + Index: 0.00MB + Engine InnoDB<br>wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfhits: Data: 2.02MB + Index: 0.19MB + Engine InnoDB<br>wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wflogins: Data: 0.47MB + Index: 0.13MB + Engine InnoDB<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfnotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB<br>wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wt_iew_action_history: Data: 0.09MB + Index: 0.00MB + Engine InnoDB<br>wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts
    
    attachment: 388<br>blockmeister_pattern: 7<br>br_labels: 1<br>ct_content_block: 1<br>customize_changeset: 1<br>groups: 2<br>ld-notification: 4<br>nav_menu_item: 14<br>oembed_cache: 446<br>page: 21<br>post: 61<br>product: 139<br>product_variation: 171<br>revision: 890<br>sfwd-certificates: 10<br>sfwd-courses: 76<br>sfwd-essays: 46<br>sfwd-lessons: 343<br>sfwd-question: 23<br>sfwd-quiz: 6<br>sfwd-transactions: 1358<br>shop_coupon: 37<br>shop_order: 3715<br>shop_order_refund: 123<br>uo-recipe: 1<br>wcpa_pt_forms: 1<br>wp_block: 2<br>wp_global_styles: 1 Security
    
    Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (36)
    
    Welcome Email Editor: by David Vongries – 5.0.5<br>Stackable - Gutenberg Blocks: by Gambit Technologies<br>Inc – 3.12.3
    
    Autocomplete WooCommerce Orders: by QuadLayers – 3.1.6<br>BlockMeister: by BlockMeister – 3.0.3<br>Blocksy Companion (Premium): by CreativeThemes – 1.9.8<br>Code Snippets: by Code Snippets Pro – 3.5.0<br>Customize My Account for WooCommerce: by SysBasics – 1.8.8<br>Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.5<br>Email Templates: by wpexpertsio – 1.4.2<br>Enable Media Replace: by ShortPixel – 4.1.4<br>LearnDash LMS - Certificate Builder: by LearnDash – 1.0.3<br>LearnDash Licensing & Management: by LearnDash – 1.1.1<br>LearnDash LMS - Notifications: by LearnDash – 1.5.3<br>LearnDash LMS - ProPanel: by LearnDash – 2.1.4.1<br>LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.4.1<br>Login Logo: by Mark Jaquith – 0.10.2<br>Manage Notification E-mails: by Virgial Berveling – 1.8.5<br>Noptin - WordPress Newsletter Plugin: by Noptin Newsletter – 2.0.5<br>Order Export & Order Import for WooCommerce: by WebToffee – 2.4.0<br>PublishPress Future: by PublishPress – 3.1.1<br>Rank Math SEO PRO: by Rank Math – 3.0.47<br>Rank Math SEO: by Rank Math – 1.0.204<br>LearnDash LMS: by LearnDash – 4.3.1.1<br>SMTP Mailer: by naa986 – 1.1.9<br>Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.6.4.5<br>Thank You Page for WooCommerce: by Nitin Prakash – 4.0.2<br>WooCommerce Profile Photo: by Web For 99 – 1.1<br>Woo Custom Stock Status: by Softound Solutions – 1.3.8<br>Woo Discount Rules PRO 2.0: by Flycart – 2.6.1<br>Woo Discount Rules: by Flycart – 2.6.2<br>Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.3<br>WooCommerce PayPal Payments: by WooCommerce – 2.3.1<br>WooCommerce Store Credit: by Themesquad – 4.4.0<br>WooCommerce: by Automattic – 8.2.1<br>Wordfence Security: by Wordfence – 7.10.5<br>WP Revisions Control: by Erick Hitter – 1.4.3 Inactive Plugins (4)
    
    Plugins Last Updated Column: by Fastmover – 0.1.1<br>WooCommerce Custom Product Addons Free: by Acowebs – 3.0.4<br>WPC Product Bundles for WooCommerce: by WPClever – 7.3.1<br>WPC Product Bundles for WooCommerce (Premium): by WPClever – 7.2.1 Must Use Plugins (2)
    
    LearnDash LMS Multisite: by LearnDash – 1.0.0<br>StackCache: by Stack CP – Settings
    
    API Enabled: –<br>Force SSL: –<br>Currency: GBP (£)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: course (course)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br>woosb (woosb)<br>yith_bundle (yith_bundle)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #1383 - /shop/<br>Basket: #1222 - /basket/<br>Checkout: #1224 - /checkout/<br>My account: #3474 - /your-profile/my-account/<br>Terms and conditions: #2370 - /training-and-events-terms-and-conditions/ Theme
    
    Name: Blocksy<br>Version: 1.9.8<br>Author URL: https://creativethemes.com<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build<br>personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔ Templates
    
    Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php WooCommerce PayPal Payments
    
    Onboarded: ✔<br>Shop country code: GB<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: ✔<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ✔<br>Subscriptions Mode: Disabled Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-10-25 10:40:08 +01:00<br>Options: ✔<br>Notes: 148<br>Onboarding: completed Action Scheduler
    
    Complete: 383<br>Oldest: 2023-09-23 22:56:42 +0100<br>Newest: 2023-10-24 12:05:14 +0100
    
    Failed: 25<br>Oldest: 2022-01-25 14:54:43 +0000<br>Newest: 2023-10-18 15:30:42 +0100
    
    Pending: 6<br>Oldest: 2023-10-24 21:32:07 +0100<br>Newest: 2024-01-23 09:18:00 +0000 Store Credit
    
    Prices entered with tax: yes<br>Show My Account: yes<br>Delete after use: yes<br>Individual use: no<br>Include tax: no<br>Apply to shipping: no<br>Coupon code format: {coupon_code}<br>Overrides: - Status report information
    
    Generated at: 2023-10-24 15:38:15 +01:00<br>`
    Thread Starter epsilis

    (@epsilis)

    All now working thank you.

    Thread Starter epsilis

    (@epsilis)

    Adam, This is a live customer site so I don’t want to change the domain name again if I can help it. Also doing a sitekit reset does not sound ideal either as it appears all settings will be lost – but having said that I don’t appear to currently have access to anything in sitekit other than the reconnect screen so can’t reset it anyway.

    Thread Starter epsilis

    (@epsilis)

    Bernice, I think I have traced the fault to another plugin. So I don’t think there is a problem with stackable. Sorry for inconveniencing you.

    Thread Starter epsilis

    (@epsilis)

    Hi Bernice,

    I am using WordPress 6.3 and Stackable 3.10.3 (with Blocksy theme). I have just gone through steps again to take captures at each point. I created a simple new post with 2 paragraphs copied from your reply. Added a heading to each, then encased each heading + paragraph in a stackable container (just to use something from stackable although result is the same if no stackable blocks are used). Then (see screen captures)
    1 = creating a unsynced pattern
    2 = result is confirmation message of unsynced pattern created (message not on image) but purple box shows a synced pattern actually created
    3 = no my patterns tab in blocks panel
    4 = test pattern shown under synced pattern tab in blocks panel
    5 = plugins in use

    Thread Starter epsilis

    (@epsilis)

    Excellent – that worked. Thank you.

    Thread Starter epsilis

    (@epsilis)

    There is a lot to set up. I could give you access to our staging site if you prefer.

    Thread Starter epsilis

    (@epsilis)

    Dmytro, relevant plugins are Woocommerce 5.2.2, WooCommerce Warranty Requests 1.9.23 (premium plugin by woocommerce), Block Editor Colors 1.1.0. After a customer buys a product, you can edit their Order. In the edit order screen there is the option to add a Order Notes to the order (bottom far right). This process goes into an endless loop if you add a Note to Customer.

    Thread Starter epsilis

    (@epsilis)

    The update seems to have fixed the problem. Thank you for such prompt action. Terrific support.

Viewing 15 replies - 1 through 15 (of 19 total)