I see. We aren’t having the exact same problem but I believe our problems are connected and are equally a fault on the side of BeShop.
I’ve had an interesting experience with BeShop support, I asked them about Gif support in their pro version around 12-10-20 using their pre-sales portal and got nothing. I understand it’s near the holidays but it’s been nearly a month. I sent another one today. I expect in order to get a refund you’ll have to go through your credit card company because whoever is at wpthemespace.com seems to be MIA.
I’ll also relay any response I get, but I’m not holding my breath.
Best of luck to you and happy New Year.
I’m having the exact same problem but I’m using Shopkeep/Ecwid instead of woocomerce. I have reverted back to the free version and it works fine, but this is very frustrating.
Were you able to find an error code? Mine would show me the shop categories, but when I clicked them, I got a “rolling ball of death” on my cursor and nothing ever happened. When I attempted to access the category pages through direct links in my menu, they turned up blank shop pages.
Are we having the same problem?
