Lauren

Also.. for a bit more info: From some preliminary checks I performed, the caching block looks to becoming from the cleantalk-spam-protect plugin setting the “apbct_*” headers which set a “no-cache” response on the site. This can be
confirmed by temporarily deactivating the plugin then re-testing the response.

@jquigam Thank you for your response. This is definitely a huge pain point for several of us business owners that use groups to keep everyone in the loop. I hope you guys can find a solution soon! Please keep me updated! Thanks!

Lauren

p.s. I reverted this back to unresolved as this is still a known issue that has not been fixed. Thanks!

• This reply was modified 7 years, 1 month ago by Lauren.

So it looks like it is something that is triggering wordfence to deny it as possibly dangerous. Any ideas?

@slaffik YUP! We’ve been using groups for 3+ years with our customers and have no issues. We even submitted a ticket to Google to double check and all came back clear.

The truly odd part of this is when we did an audit of the logs it looks like when we set up your plugin with google groups it doesn’t even send from WP. It is almost like there is something blocking it because when we looked at the gsuite logs as well as WP email logs there weren’t even any emails that were sent and then undelivered.

I really think this is a bug with your plugin that is stopping emails to gsuite groups dead in their tracks.

You are more than welcome! I talked to Gsuite support as well and they checked all our logs and such and said all email was being delivered to groups correctly prior to activation (we’ve been using groups for over 2 years) and that it had to do with the plugin not sending emails from WP to our groups at all – in our logs it showed no emails even showing to be “delivered” but rather they just “didn’t exist”.

As soon as we deactivated the plugin all our WP emails began sending to groups again (we really only have 2 places they come from ourside of woo – contact form 7 and a product inquiry plugin, one to info@ and the other to sales@ group).

We even turned off all “forced” settings to no avail. Not sure what the hiccup is but I do know that no emails were being sent to groups with the plugin activated but resumed correct sending as soon as we took it off the website.

Super bummed!

Please let me know what you find out – also happy to give you access to our dev site if that would help you see what we saw.

Lauren