eragonsoftware
Forum Replies Created
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That is excellent news, Danny, thank you for letting me know, I’m looking forward to the update.
Forum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!For the moment, I will close this topic, I can confirm that event coverage has improved, as seen in this screenshot.
https://prnt.sc/xQddu_73BqdL
However, there are still a ton of discrepancies, I just don’t have the energy right now to dig into them.
Thank you for your assistance, @marijastuntcodersAwesome, thank you very much.
Forum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!Well, since I only deleted the custom events yesterday, on the 8th of April, there isn’t much time in which things could have improved, for the moment, events manager is displaying the same skewed data, complaining about the same stuff. Let’s give it a rest, give it 7 days, and I will indeed get back on the 16th, and we’ll see if things have improved or not.
Thank you
As a sidenote: I still do not understand how any data like this can make sense to someone:
Browser events 28, server events 1367, = ergo, THE NUMBER OF SERVER EVENTS is much higher.
However, events manager is still complaining OF THE CONTRARY, telling us to improve by sending MORE server events.
If someone at facebook/meta or from your team can make sense of it, we’d appreciate it.- This reply was modified 1 month, 3 weeks ago by eragonsoftware. Reason: added sidenote
Forum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!Thank you , but this will not solve anything, since THERE ARE NO AUTOMATICALLY CREATED EVENTS. All events have been manually selected, such as clicking on a menu, a submenu, a product option (color swatch), add to cart, initiate checkout, etc. And each event has been selected to be named accordingly:
viewcontent, initiatecheckout, etc. Maybe we should revert to deleting all events, and add only the 4 main ones, viewcontent = seeing the product page, add to cart when they click the button, initiate checkout when they click that button, and order completed when they reach the proper URL ?
We have added lots of events using the event setup tool, in the hope that it will improve the amount of data Meta sees from what people do on the site, and maybe this was counterproductive ?
ThanksForum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!here are a few more screenshots to exemplify the complete meaninglessness of some of the things the module does:
So Server events are much higher in number then pixel events , but somehow coverage is just 25%, and told to increase to 75%. It’s probably because not even _fbc is sent, and deduplication doesn’t work.
You tell me if I’m wrong, but events manager says so.
https://prnt.sc/pI6FftaNg686
https://prnt.sc/S1Z5dvIfkwnR
https://prnt.sc/ckS1O6OWWKps
I’m sorry, but all these things tell me the plugin is not working properly..Forum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!I hate to tell you but your question , though kind, is meaningless. If you can show me ONE SINGLE instance of this plugin sending data properly, together with an events manager screen on which the data is matched 10/10, I’d be really interested to see it. I am not comfortable sharing the entire status report here. We are talking about an e-commerce site, and sharing the entire status report could compromise its security.
There are no reported errors in the debug log, and I have not found any log for this plugin. But the main issue remains. You know it, everyone else using it knows it, and you asking for these logs is just busymaking. I’m not trying to troll here, but this is the truth. I have seen plenty enough facebook ads accounts, and plenty enough events manager accounts to know that the “official” plugin never works OOB.
Let’s take a step back and think: if the plugin would truly send the proper data to the platform, would the events manager still say deduplication keys are not sent ?
https://prnt.sc/WoQO_3QNSJJt
Thanks anyway.- This reply was modified 2 months ago by eragonsoftware.
Forum: Plugins
In reply to: [Meta for WooCommerce] Not working properly!I’ve done that already. And honestly, even suggesting something like that is counterproductive. Please try to look at it from a pragmatic, progammer mindset:
– connection exists = credentials should be valid.
If the EVENT ID sent by the pixel is known by the plugin, why not simply send the same thing via CAPI ?
Complicating and overcomplexifying things are not necessary. It is what it is… Me disconnecting and reconnecting is not going to solve it, and SHOULD not solve it.
Does the plugin have specific code to see if it has been connected and disconnected and then reconnected again? Seriously.. this is hiding behind the finger, instead of fixing what’s actually broken.
We are not speaking the same language, from what I’ve seen in your reply.
What I have stated above, is EQUALLY VALID FOR ALL EVENTS.The plugin simply does not send Pixel + CAPI with the same event_id for most events.What the plugin should do:
- Generate a single event_id in PHP
- Send it to CAPI
- Print it into Pixel JS
- Let Meta dedupe
What the plugin actually does:
- Pixel fires one event
- CAPI fires a different event
- No shared event_id
- Meta sees them as two separate events
- You get duplicates, mismatches, missing order IDs, broken attribution
Just in case someone else has the same issue.. I have atec system’s apcu+opcache object cache, after clearing that and clearing the cache right above the feed’s settings, it worked.
Problem solved, it wasn’t a plugin issue at all.Only from postmeta and transients, in my case there were some transients related to spectra, so I removed all transients directly from phpmyadmin, since I didn’t have access to admin in either case
DELETE FROM wp_options WHERE option_name LIKE ‘transient%’ OR option_name LIKE ‘site_transient%’;Then
DELETE FROM wp_options WHERE option_name LIKE ‘%updater%’; in the hope there were hung updates
And then
DELETE FROM wp_options WHERE option_name LIKE ‘%spectra%’ OR option_name LIKE ‘%uag%’;
I’m not saying it’s going to work in your case, too.. this is what helped me.
Then afterwards I just reinstalled spectra and activated it, it’s all good.@rpittam check if my solution helps you>
For now, the issue is solved, I completely removed all meta keys, and all other reference to spectra from the site’s database and then reinstalled spectra, and now it works.For now, the issue is solved, I completely removed all meta keys, and all other reference to spectra from the site’s database and then reinstalled spectra, and now it works.
The fact that we need to post a different topic about the same issue, is absolutely stupid and disheartening. The moderator who removed my posts should be ashamed of themselves !
What is the use of posting a 100 different times about the same issue ?
It’s absolutely counterproductive, meaningless, and it’s only trying to discourage us from reporting the issues !
It takes away the possibility to actually talk about issues, and it only hides you (wordpress org and whoever works on these forums) in an echo chamber. !Forum: Plugins
In reply to: [WCFM - Frontend Manager for WooCommerce] Cannot see withdrawal request pagesIt turns out it was caused by a custom made module for CSV imports.. interfered with the WCFM endpoints.
Forum: Plugins
In reply to: [Booking Package] Warning immediately after upgrade to 1.6.91Thank you