Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ericamays

    (@ericamays)

    My site has been hacked and the plug-in was removed. I hope you are not facing this issue with other clients.

    Thread Starter ericamays

    (@ericamays)

    Should I assume that this plug-in won’t work for me and I will have to delete them manually? Or will using an addon help?

    Thread Starter ericamays

    (@ericamays)

    That didn’t work, not even 20.

    So do I need to add memory? I don’t know how but can look into it. How much would I need?

    Thank you very much for your help. I’m not a savy user but I’m trying!

    Thread Starter ericamays

    (@ericamays)

    Thank you for your help. I tried again with v5.2 and got the same result. Yes that is correct I am not using addons. Would that help? There is no way to delete in batches as far as I can see.

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    WordPress Memory Limit: 64M
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 7M
    PHP Post Max Size: 7M
    PHP Upload Max Filesize: 7M
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled

    EMPTY_TRASH_DAYS: 30
    WP Table Prefix: Length: 10 Status: Acceptable

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Bulk Delete: 5.2
    Contact Form 7: 3.8.1
    EWWW Image Optimizer: 1.4.3
    Google Analytics for WordPress: 4.3.3
    Magic Action Box Pro: 2.11
    Page Link Manager: 1.0b
    WordPress Social Login: 2.1.3
    ### End System Info ###

    I tried using the BULK DELETE users. I have over 20K subscribers that I want to delete. When I do it nothing happens and a page not found comes up on my site. Anything else I can try?
    ericasawers dot com

Viewing 5 replies - 1 through 5 (of 5 total)