erikadsign
Forum Replies Created
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Sorry for the late reply, I did not notice you had answered.
Yeah, that is the plugin. The error occurs on a product page when we try to checkout with Vipps Hurtigkasse.
Hi, thanks for the swift reply!
I tried compatibility mode just now, and it seems to be working with the Product Bundle plugin, but now we’re seeing a new issue with a Side Cart plugin (by XootiX) where the Vipps “buy” button just spins until we reload the page, at which point it adds the product to the cart, but doesn’t process it.
I understand it’s a lot to ask, but do you know of any workarounds / ideas to make it work with both plugins?
If not, no worries.
Hi, and thanks for the quick reply 🙂
That is unfortunate, we were hoping to use both, but I guess we’ll have to look around for an alternative.
Best regards,
ErikThank you for the detailed reply 🙂
– We’re currently using “processing” instead of “on-hold”, as we experienced some issues when it was set to “on-hold”.
– The facebook pixel is added via the plugin “Pixel Caffeine”.Hi again 🙂
I’ve been keeping an eye on it now for a week, and on the 8th of march something odd happened. We received three orders via Vipps hurtigkasse that showed up under WooCommerce>Orders, but only one was picked up by Google Analytics and Facebook Pixel. I suspect this is what has happened before with the missing orders in Facebook pixel.
I’ve checked that the orders go to the normal checkout page like you said in your reply, so everything’s ok there. Do you have any ideas on what could cause this?