eshkaflex
Forum Replies Created
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Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Email VerificationThanks for your response. Which section of the REGISTRATION tab is responsible for an email verification sent out to the user to confirm the user’s email?
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Problem with Loginclosed 🙂
- This reply was modified 4 years, 9 months ago by eshkaflex.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Problem with LoginMaybe it will help someone:
The solution was to add session handling to our theme’s functions.php :
/**
* Init session
*/
add_action(‘init’, ‘start_session_wp’, 1);
function start_session_wp()
{
if(!session_id())
{
session_start();
}
}Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Problem with LoginHi @yeisonbp
Please see the log below:
[11-Aug-2021 10:36:50 UTC] WPf2b: Opened syslog
[11-Aug-2021 10:36:50 UTC] WPf2b: Wrote to syslog: ‘Authentication attempt for unknown user testlogin from 89.187.179.58’Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Problem with LoginHi @yeisonbp
Thanks for your reply. All of our users have Support User capabilities. Please see the screenshot below.
Do you need to be the support user in order for the login page to do error handling? If you take a look at the video in my first post, I just enter random values in the log in form. The page just reloads after unsuccessful log in without showing “wrong password” or something of that nature.
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Problem with LoginHi @yeisonbp
Thanks for your reply. We tried switching to the basic theme and there is still the same behavior. Turning off all the plugins doesn’t help either. We also tried playing with compatibility settings and switching to full/minimized css and jquery.Should there be failed log in errors? How do they look? It just feels like expected behavior that the page just reloads if wrong password/username.
Also, redirect is not failing. It just reloads the page. It is worth mentioning that the standard WordPress log in page has the failed log in errors and works just fine.
Any other ideas? We appreciate the help.
- This reply was modified 4 years, 10 months ago by eshkaflex.