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  • Thread Starter euroracers

    (@euroracers)

    Ok thanks, will do that.

    Thread Starter euroracers

    (@euroracers)

    Hi Igor, more and more people are having the same issue.
    As you can see in the other thread that Rune is referring to. And also on github.

    My techninal man will share the screenshots later tonight or tomorrow our System Status report is this:

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    WordPress address (URL): https://www.bungalow-met-jacuzzi.com
    Site address (URL): https://www.bungalow-met-jacuzzi.com
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    Log Directory Writable: ✔
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: nl_NL
    External object cache: – Server Environment Server Info: Apache/2
    PHP Version: 8.1.10
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k SUHOSIN Installed: –
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    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
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    WC Database Prefix: wpkj_
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    Database gegevens grootte: 20.92MB
    Database index grootte: 3.36MB
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    custom_css: 3
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    nav_menu_item: 13
    oembed_cache: 13
    page: 5
    post: 4
    product: 91
    revision: 265
    wp_navigation: 1 Security Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (1) WooCommerce: door Automattic – 7.6.0 Inactive Plugins (16) Autoptimize: door Frank Goossens (futtta) – 3.1.6
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    rated-5 (rated-5) Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT WC Pages Winkelbasis: #9929 - /overzicht/
    Winkelwagen: ❌ Pagina niet ingesteld
    Afrekenen: ❌ Pagina niet ingesteld
    Mijn account: ❌ Pagina niet ingesteld
    Algemene voorwaarden: ❌ Pagina niet ingesteld Theme Name: Storefront
    Version: 4.2.0
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
    raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema WooCommerce Support: ✔ Templates Overrides: – Admin Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
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    homescreen
    marketing
    multichannel-marketing
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    onboarding
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    remote-inbox-notifications
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    payment-gateway-suggestions
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    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page Disabled Features: block-editor-feature-enabled
    minified-js
    new-product-management-experience
    product-variation-management
    settings Daily Cron: ✔ Next scheduled: 2023-04-15 10:13:32 +00:00
    Options: ✔
    Notes: 129
    Onboarding: completed Action Scheduler Afgerond: 351
    Oldest: 2023-03-18 23:25:09 +0000
    Newest: 2023-04-17 16:57:45 +0000 In afwachting: 4
    Oldest: 2023-04-17 16:58:45 +0000
    Newest: 2023-04-21 07:34:26 +0000 Mislukt: 29
    Oldest: 2022-09-15 08:10:50 +0000
    Newest: 2023-04-15 14:02:26 +0000 Status report information Generated at: 2023-04-17 16:58:13 +00:00
    `

    We have the same issue: https://ww.wp.xz.cn/support/topic/attributes-disappear-when-updating-a-product/
    It is not in our theme or plugins, hopefully woocommerce comes with an update for this bug.
    We work with affiliate/external products.
    If no attribute has the value is_various 1 then the top attribute dissapears after updating a product.

    Thread Starter euroracers

    (@euroracers)

    And we have disabled all plugins and other themes during testing. We used storefront and only the woocommerce plugin enabled.

    Thread Starter euroracers

    (@euroracers)

    Additional: we don’t update the stock or price, we just add some SEO and some extra images. So we don’t touch the attibutes.

    Thread Starter euroracers

    (@euroracers)

    Ok we have tested everything and have found this:

    Woocommerce saves all attributes in an array. In this array is everything related to the attributes. If the value for “is_variation” = 0 for all attributes he saves eveything except the first attribute.

    The second the process is the same. So again the new first attribute dissapears. This is with our existing products. Our product have between 8 and 12 attributes with a lot of terms.

    We import our new products every day or have imported our products in the past.
    If I manually put back the same attribute with a term, he saves eveything and the value for “is_variation” = 1
    After this everytime I update the product everything is saved nicely.

    But if I set the value of this attribute in the database back to 0 the first attribute dissapears again after updating the product.

    So is there a way to set one existing attribute to the value “is_varation” = 1 so my products keep all attributes if I update them?

    I hope this makes sense to you, and we never had this untill the update to woocommerce 7.6.0 yesterday morning. The sites were we have not updated woocommerce yet have no problem.

    Does this relate to troubles with disappearing attributes after updating a product?

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