Hello, guys! thaks a lot for helping me!
I entered the link you sent me and the Whatsapp button appears normally. So I went to hotjar to see the recording of people who accessed the site from Google ads and the Whatsapp Floating Button does not appear.
This same WhatsApp floating button is present on two other landing pages where 10web is not installed and when people access them also coming from Google Ads, the button appears normally.
I am sending you two screenshots: one of my cell phone screen that I accessed through the link you asked me for (https://consultoriopsicoterapiaonline.com/?two_nooptimize=1) and the other of a person who accessed it through Google Ads. (I send on email)
thank you, guys for respond me!
now is working very well again! (i don’t know why, but is working)