facepaintworld
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thank you.
I have updated the plugin and unticked “Add customer order number to the bank statement”
I’ll see how it goes this week
logs of February 9, and 11
https://snipboard.io/batiq2.jpg
account settings
tried the filter on stripe. The payments that didn’t go through are “incomplete” but not “uncaptured”
I don’t know what you mean by error messages in account details section. The link you gave seems to direct me to go to Woocommerce- settings – payments – stripe – settings . The only thing on that page that mentions error messages is the option to log error messages or not. And it says When enabled, payment error logs will be saved to WooCommerce > Status > Logs.
So under WooCommerce > Status > Logs there are a number of fatal errors. the one closest in time to the order in question says this
2024-02-11T01:04:33+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, non-static method WPStaging\Backend\Pro\Licensing\Version::daily_version_check() cannot be called statically in /home/facepai1/public_html/wp-includes/class-wp-hook.php:324 Stack trace: #0 /home/facepai1/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #1 /home/facepai1/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #2 /home/facepai1/public_html/wp-cron.php(191): do_action_ref_array(‘wpstg_daily_eve…’, Array) #3 {main} thrown in /home/facepai1/public_html/wp-includes/class-wp-hook.php on line 324
- This reply was modified 2 years, 3 months ago by facepaintworld.
I don’t understand anything about that “fix”
Kindly note that, while a fix is already proposed here, a release date is still not yet added. Feel free to subscribe to it, in order to receive updates on its progre
https://snipboard.io/wqMTp7.jpg
lots of incomplete sales since the update. They are orders that never went through, not payment intents that then went through as they are very different amounts to the orders that succeeded. These are customers and sales I have lost since the update. There are no such incompletes before the update, just pages of Succeeded payments that correspond to orders in my store
I could see no option for undoing the update. A backup was not done immediately prior to the update as it automatically updated. Is there another way to remove the update?
https://snipboard.io/EkN8mf.jpg
this is the details on stripe for this transaction. It took $28.25 and I had to refund him a few dollars
I wish I could just paste the screenshot or upload an image instead of effing around with some other site. Don’t know if this is going to work
https://snipboard.io/EisvqD.jpg
this is the order showing it should have cost him $24.60
- This reply was modified 2 years, 3 months ago by facepaintworld.
This afternoon I took Stripe off as an option as I think it’s bad for business to have it not working properly. Better they are forced to use paypal until its fixed.
Over the weekend the site took 4 CC payments thru stripe successfully, plus one where it took extra few dollars off his card! Over the same time there are also 7 “incomplete” payments in stripe – looks like several people tried to place orders and pay using stripe and it didn’t work so I lost all those sales
yeah its working at the moment but I’ll have to cross check stripe with orders for a while to ensure it is taking the right amount.
I have a screenshot but I don’t see where I can upload it
I tested again on live site and it worked without stealing extra money. It’s midnight here so I have to go to bed now
