ferdev
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Forum: Plugins
In reply to: [WooCommerce Shipping] Label Migration appears stuckHi @drjx, @smallvalleymedia!
I apologize for the problems caused by the migration process. I suspect the action scheduler actions may be paused or failed for some reason. Would you mind sharing any error messages in the
Tools > Scheduled Actions > Failedtab? That may help us debug the problem you’re facing.Thanks a lot for your patience!
Fer
Hey @theronin42,
WooCommerce Shipping and Tax no longer provides the option to set up live shipping rates in stores as of the release of WooCommerce 3.5. They will continue working for those site who had them already working, though. Had your site USPS live rates working and they stopped working for some reason?
Best regards.
Hi @navas007!!
Thanks for the stacktrace. I just checked the code and the error was produced because the order doesn’t have a proper creation date:
'created_at' => $order->get_date_created()->getTimestamp(),You should check if something is failing during the order creation.
Hi!
It’s hard to tell why that error is produced without having more context. Could you share which WordPress, WooCommerce and WooCommerce Shipping & Tax versions are you using?
I’d recommend disabling all plugins except WooCommerce and WooCommerce Shipping & Tax, and upgrading these two to their latest versions. If that works, I’d start enabling the rest of plugins one by one, until the one that’s causing the error is found.
Hope that helps!
Awesome, thanks for all the info @klishb! At that time the server was probably under heavy load, but we’ll monitor this issue closely just in case.
Thanks again for your support, and have a good one!hey @klishb!
Thanks for letting us know. So,you managed to fix it, but the error took a a very long time to be display the error? At what time of day did it happened, and what’s your time zone? I’d love to investigate the issue.
Thanks for your help!
Howdy!
Unfortunately, Live Shipping Rates were discontinued some time ago, so you won’t be able to add a shipping provider following that path. You can still use, though, the create shipping label button within the order’s detail screen. This will allow you to create and print a shipping label per order. You can get additional info in the plugin’s documentation, here: https://docs.woocommerce.com/document/woocommerce-services/
Hope that helps!
Have a great day,
Fer.
Hey there!
I’m unsure wether you’re trying to access the WooCommerce Settings screen, or trying to print a new label.
If it’s the first thing, this problem could be caused by Javascript errors generated from other extensions. I’d do the following checks:
1. Check your site is using the latest WooCommerce version.
2. Check your site is using the latest WooCommerce Services version.
3. Check the WooCommerce Services status tab, under WooCommerce > Status. Are there any warning messages here?If what you want to do is print a label for an order, you can access the print label window withing the Order’s detail screen. On top of that screen, you’ll find a button to create a new shipping label.
Hope that helps!
Fer