fitorca

Hello,

Thanks for the tip. I disabled all mailchimp related plugins and it worked! However, upon cancelling the account on Paypal, it did not remove the user account from the Mailchimp list.

The debug log showed the below:
[02/19/2019 8:19 PM] – SUCCESS: Subscription cancellation or end of term received! Member account deactivated. Member ID: 25
[02/19/2019 8:19 PM] – SUCCESS: [MailChimp] Processing swpm_subscription_payment_cancelled hook.
[02/19/2019 8:19 PM] – FAILURE: [MailChimp] No member_id available. Aborting
[02/19/2019 8:19 PM] – SUCCESS: Paypal class finished.

Any advice would be helpful, thanks!

Hi there,

Apologies for the confusion, I suppose I should have posted this in the support forum for the Simple Membership Plugin. Let me clarify.
I have both plugins downloaded, Simple Membership and Simple Membership MailChimp Integration.

For Simple Membership Mailchimp Integration plugin, the issue is that the list name could not be found, even though I’ve checked and written it exactly correct.
The debugging logs below:
[02/17/2019 5:15 PM] – SUCCESS: Member registration complete email sent to: [admin email]. From email address value used: [admin email]
[02/17/2019 5:15 PM] – SUCCESS: Admin notification email sent to: [admin email]
[02/17/2019 5:15 PM] – SUCCESS: [MailChimp] Mailchimp integration addon. After registration hook
[02/17/2019 5:15 PM] – SUCCESS: [MailChimp] Debug data: [list name]|[admin email]|[first name]|[last name]
[02/17/2019 5:15 PM] – SUCCESS: [MailChimp] Doing list signup.
FAILURE: [MailChimp] Could not find a list name in your MailChimp account that matches with the target list name: [list name]

As for the Simple Membership Plugin, the issue is that any cancellations done through my merchant account on Paypal does not deactivate the member on my site.
The debugging logs below:
[02/17/2019 5:17 PM] – SUCCESS: Checking if PayPal IPN response is valid
[02/17/2019 5:17 PM] – SUCCESS: Connecting to: https://www.paypal.com/cgi-bin/webscr
[02/17/2019 5:17 PM] – SUCCESS: IPN successfully verified.
[02/17/2019 5:17 PM] – SUCCESS: Creating product Information to send.
[02/17/2019 5:17 PM] – SUCCESS: Subscription cancellation IPN received… (handled by the subscription IPN handler)
[02/17/2019 5:17 PM] – SUCCESS: Refund/Cancellation check – lets see if a member account needs to be deactivated.
[02/17/2019 5:17 PM] – SUCCESS: Subscriber ID is present. Retrieving member account from the database. Subscr_id: I-LADP1F7L1EX5
[02/17/2019 5:17 PM] – FAILURE: No associated active member record found for this notification.
[02/17/2019 5:17 PM] – SUCCESS: Paypal class finished.

Hope this clarifies and looking forward to receiving your expert advise, thank you!

Hi Lap,

No worries, the Interest Groups buttons are showing now, thanks for all your help!

Thanks for the prompt reply. Apologies, I’m quite new to coding so I might need a little more guidance.

I’ve tried your suggestion but it didn’t seem to work.
The popup still appears after the form is successfully submitted.

I tried as below in the Boxzilla box editor itself:

[mc4wp_form id=”ID”]
<script>
mc4wp.forms.on(‘success’, function(form) {
// your code goes here
Boxzilla.hide(‘ID’);
});
</script>