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Viewing 8 replies - 1 through 8 (of 8 total)
  • 2025-01-13 – version 2.1.0

    • Added – Support for shortcode (classic) Checkout

    @cloverecommerce You guys are awesome. Thank you!

    • This reply was modified 1 year, 4 months ago by fitwd.

    I did get it working. @invision-studios Thanks again. On the positive side I must admit, the new payment form really does look a lot nicer. I felt the old one, while serviceable, did not inspire much consumer confidence. So, @cloverecommerce nice job on that score. I appreciate it.

    @perkinz Click the settings icon in the lower left corner of the Elementor sidebar and go to page options. There should be an option there to switch to blocks. See: https://docs.liquid-themes.com/article/570-hub-elementor-how-to-enable-page-blocks for a visual.

    Remember to use the actual “Checkout Block” and not the [woocommerce-checkout] shortcode.

    @invision-studios Thank you for the additional info. Had been running “Classic Editor” to effectively disable the block editor. This particular site is using SiteOrigin Page Builder. The only thing on the page is the shortcode, “[woocommerce_checkout]”. Nonetheless, I disabled the plugin, switched the page over to the block editor, re-pasted the shortcode in and saved it. Not sure what you meant by “re-authenticate Clover”. So, I deleted and reinstalled the Clover plugin. Then I reentered the API info and switched it back on. Unfortunately everything’s still the same.

    Interesting that you at least saw the payment box (even though it was greyed out). I’m not seeing any payment box – before or after these changes. I’ve got debugging on and am checking the log files without result. On checkout, having not inputted any payment info, the clover log shows, “WARNING Transaction could not be processed: Clover Token does not exist.”

    Thanks again for the reply.

    Rant Portion for @cloverecommerce
    At this point I’m going to advise my client to switch to Stripe, give this plugin a one star rating and move on. I almost never leave a negative review for a plugin. Whereas many plugins are essentially free and are supported by the hard work developers, if I don’t like something I just try something else. I’m sure you guys work hard (I’m not totally unsympathetic here) but the Clover plugin is not free. They’ve been taking a bite out of every sale as a payment processor. Now they’ve left a lot people hanging with this who are losing money and time. Depending on how much they have of either this could seriously affect their businesses. It would be a no-brainer for Clover to assume that plenty of folks are using something other than blocks (just check the plugin rating for Gutenberg) and to make sure this thing worked in those cases. To release this with no warning and follow up with, “Well, you need to switch to blocks for this to work because that’s the standard now.” just isn’t fair. And don’t pass the buck to woocommerce. Like I said, all my other ecommerce sites are working fine. Native experience?

    Really? I’ve got multiple websites running using various page editors (WPBakery, Elementor, SiteOrigin) other than Blocks and checkouts are all working fine under woopayments/stripe and/or paypal. I think Clover POS is good stuff but this plugin… wow.

    Changing the checkout and cart pages to the Gutenberg editor as per your instructions has not resolved the issue. There’s no payment options showing up. Any other ideas?

    @niklasinpsyde Thanks for the reply. I did have a PayPal payment (non-credit card) go through with no issues about 7 hours ago.

    Following that, I had two credit card payments take place. They seem to have worked. However, for each order marked “processing” there appears a duplicate order (in woocommerce) marked “pending payment”. These entries have exactly the same timestamp.

    Interesting about the 3D-Secure integration problem. I imagine having this process inserted into the pay flow could create unexpected issues both for the processor and the end user. Are you saying 3D secure might be why some of these issues are cropping up? How big of an issue has this become? I googled around regarding 3D secure and found information about when and where 3D secure implementation is required to be somewhat confusing.

    There is a 3D secure section in the plugin settings under card processing but there’s no option to turn it on or off. Is 3DS mandatory at this time for all transactions?

    Thanks for your time,
    Tim

    Edit: We are only using guest checkout at this time. So, no user registration/login is involved during checkout.

    • This reply was modified 4 years, 10 months ago by fitwd.

    Just updated this afternoon. Had hoped this would solve our “pending payment” issues and at first things seemed to go fine. Processed two orders, apparently without issue. Then, had the same customer attempt to checkout four times (all with credit card). The first and second payments are just marked “pending payment”. The third payment is marked “processing” (so, a success), and the last one is marked, “pending payment”. Can’t see why he would check out a fourth time if the third time went fine. Apparently he didn’t realize the payment was successful?

    What a mess. Why is this happening? Nothing is showing up in the php error logs. I’ll switch logging on again and see if that provides any clues. It never has in the past though. We may also be able to talk to the customer to see what was happening on his end. Reports in the past have lead me to believe this is happening at PayPal’s sever (maybe that’s why I’m not getting anything to go on in my logs).

    Initially, we had used PayPal Standard (for a couple years) and had zero problems. My client wanted a Credit Card option up front. So, he purchased PayPal Pro (by WooCommerce/PayPal). After several weeks of trying to get that to work (we contacted PayPal and had numerous phone conversations), it finally seemed to function as intended. Although, not right away. Something must have changed outside the plugin settings (which we never changed after the tech confirmed they were correct), because about a week later, these glitches just seemed to vanish.

    We had no problems for many months.

    Then … about two weeks ago the same problems began appearing again. The “Pending Payment” issues returned. Customers report being left to stare at a spinning wheel when completing checkout. They’re not sure if the payment is completed on not. Many of them reload or try again. Sometimes it works. Sometimes it doesn’t. Some call worried they might be billed twice. Thankfully, that only happened once.

    So, with “PayPal Pro” on the blink again, we opted to try this here new plugin (WooCommerce PayPal Payments). Had the same troubles right away. Headed over to this support forum and learned others are having similar issues. PayPal/WooCommerce seemed aware of it and planned to release another update this week. I updated this afternoon.

    And here we are. My client has used PayPal for many years and isn’t too excited about switching processors. However, I know he’s had just about enough. If this wasn’t his slow season, I imagine he’d be signing up at Authorize or Stripe about now.

    If I can provide any info that might lead to a solution I’d be happy to help.

    Same issue here. Using Porto theme. I can confirm it’s making the ajax call and getting a response, but nothing appears below the search field.

    Funny thing is, it works fine when in “theme options” mode but not outside of that.

    Noticed that it is now working at http://yourmom.com.ar

    How were you able to resolve the issue?

    Thanks much,
    Tim

    • This reply was modified 5 years, 5 months ago by fitwd.
    Thread Starter fitwd

    (@fitwd)

    That worked perfectly. Thank you for the suggestion!

Viewing 8 replies - 1 through 8 (of 8 total)