Jonas
Forum Replies Created
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Hi yass2021,
thanks for reaching out.
I was able to reproduce the issue. When I decrease the donation amount I get the error message “Uncaught (in promise) IntegrationError: The amount 7500 is less than the total amount of the line items provided.”
I will try to find a fix and keep you informed.Best,
JonasHi 01design,
thanks for reaching out.
Donation Platform for WooCommerce primarily focuses on turning WooCommerce into a donation platform. I’ve already started working on additional donation upsell features on checkout for normal shop users that will be released in the upcoming release. You can already check it out: https://www.wc-donation.com/documentation/support/installing-the-latest-development-version/Best,
JonasHi misterpro,
thanks for reaching out.
It seems like Cloudflare is blocking requests to the https://dunna.org/wp-admin/admin-ajax.php endpoint and trying to show Bot challenges to this API endpoint. Can you please double check your Cloudflare configuration and whitelist this endpoint?Best,
JonasHi aheart037,
thanks for reaching out.
The templates are located in the includes/wc-templates/emails folder: https://github.com/wc-donation/wc-donation-platform/tree/main/includes/wc-templates/emails
Please keep in mind that the emails will be overwritten once you update Donation Platform for WooCommerce. The robust way would be to use the wc_get_template filter: https://www.wc-donation.com/documentation/development/overriding-templates-with-wc_get_template/Best,
JonasHi softwareguy,
thanks for reaching out.
I’ve checked on my page and there it’s working. Can you please check the browser console and PHP error log for the concrete error messages? That would help me investigate the issue.see https://www.wc-donation.com/documentation/troubleshooting/how-to-access-the-browser-console/ and https://www.wc-donation.com/documentation/troubleshooting/how-to-access-the-php-error-log/
Best,
JonasHi squarecandy,
Thank you so much for the positive feedback 😊
Best,
JonasHi sibulsky,
thanks for reaching out.
This feature is not yet available. But you can always create variable products that will have certain fixed amounts per variation. But this is already on my roadmap: https://www.wc-donation.com/documentation/support/roadmap/Best,
JonasHi,
yes, you can combine everything into a single product. Just set the “Expire after” field to 1 month for the one-time variation:

Best,
JonasHi xyf17,
it seems like you have 2 donation forms on your page. Having 2 donation forms on a single page is not supported. It also seems like you’ve added some custom styles that are breaking some of the default styles. Can you please check if the following changes resolve your issues?
1. Only add one donation form per page.
2. Remove custom styles that are messing up with the styles provided by Donation Platform for WooCommerce.Best,
JonasHi,
I’ve added a documentation article how you can adjust templates using the wc_get_template filter: https://www.wc-donation.com/documentation/development/overriding-templates-with-wc_get_template/
Please keep in mind that this requires proficiency in PHP, HTML, JavaScript, and CSS.
Best,
JonasHi chandima0027,
I think there might be a misconfiguration here. As of version 1.3.4, the leaderboard no longer uses “default” text for anonymous donations. To fix missing text, go to your Leaderboard Settings and manually enter the display values for both Public and Anonymous states.
see https://www.wc-donation.com/documentation/troubleshooting/leaderboard-not-showing-text/
Best,
JonasHi Ali,
Thank you for reaching out! It’s great to see the custom Qurbani layout you’ve designed; it looks very user-friendly.
Regarding your questions:
- Separate Forms: Yes, you can absolutely have a dedicated Qurbani booking process running alongside your main donation form. Since our platform utilizes WooCommerce functionality, you can treat different donation types as separate products.
- Custom Design: You are free to style your pages however you like! However, there is a small technical hurdle to keep in mind: because we rely on the underlying WooCommerce cart structure, a standard static HTML form won’t automatically “talk” to the system to process payments or manage shares.
How to proceed: To make your custom design work with our system, you would need to link your “Pricing Cards” or “Select” buttons to the corresponding WooCommerce product IDs.
Since your layout involves specific logic, this requires quite a lot of custom development to ensure the HTML form correctly passes the data to the WooCommerce cart.
Best,
JonasHi myworldz,
thanks for reaching out.
This is marked as resolved, did you find a solution already?Best;
JonasPS: If you’ve found Donation Platform for WooCommerce helpful and would like to support the continued growth and development of this WordPress donation plugin, I’d truly appreciate it if you could leave a 5-star rating on ww.wp.xz.cn. Thank you so much!
Hi @jayburger,
thank you so much for reporting this issue. Indeed the polylang integration did not yet support HPOS, I’ve fixed it just now. If you have time could you please check if it now works for you: https://www.wc-donation.com/documentation/support/installing-the-latest-development-version/ 🙂
Best,
JonasHi amplenna,
Thanks for reaching out.
You’ve hit on an important distinction in how the plugin operates. One of the core concepts of Donation Platform for WooCommerce is flexibility; the forms are designed to let donors freely choose their amount within your specified limits.
Because the “Donation” product type overrides standard WooCommerce price handling to allow for these custom inputs, individual variation prices are currently ignored.
I like the “Sponsorship Level” use case, though 🙂 While it’s not yet supported to lock prices to variations right now, I am looking into ways to support fixed-price tiers or “Product-linked” amounts in future updates.
In the meantime, your workaround of matching the title to the donation amount is likely the most effective way to guide users through that process.
Best,
Jonas