Jonas
Forum Replies Created
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@maartenbelmans Yes, I do. Where can I send you the login credentials?
@maartenbelmans No, that’s absolutely correct. However, something has changed in the versions after 1.6.18 that conflicts with the gift cards plugin. Visitors are then shown a notification stating that the product cannot be added to the cary.
After enabling and disabling all the plugins one by one, I was able to trace the problem back to this plugin, and specifically to the latest updates.
- This reply was modified 2 months, 2 weeks ago by Jonas.
Hi Maarten,
Here is an example: https://www.foudelle.be/product/cadeaubon-digitaal/
This should work now, as I’ve rolled back the plugin to version 1.6.18.
Hi @femiyb,
When is the update/fix scheduled?
We had a major product launch today and the helper plugin is making a mess of it. The hook for successful payments is sent twice to WooCommerce, which means that the stock of the purchased products is also deducted twice and confirmation emails are sent twice. In our case, it is very labour-intensive to keep track of the stock and readjust it because the products are handmade.
Thanks,
Jonas@femiyb Thanks for the update. Appreciate the effort.
FYI @femiyb: I am currently using version 8.5.0 + the helper plugin. I do have orders that still get stuck on ‘Pending payment’ or orders where the logs show that the successful payment is passed twice from Mollie to WooCommerce, resulting in double stock deductions and double confirmation emails to the customer.
Hi @femiyb,
I previously downgraded to 8.4.0 and no longer experienced this issue. However, this version has a problem with refunds via WooCommerce, which has been resolved in 8.5.0.
Thanks,
Jonas@femiyb The plugin does not resolve the issue. The issue is indeed that WooCommerce is not reacting to the authorized status anymore since the 8.0.5 update.
@femiyb Unfortunately, it does not resolve the issue. The issue is that WooCommerce is not reacting to the authorized status anymore since the 8.0.5 update. I hope for a quick solution because currently stock management and automations are currently suffering from this issue.
- This reply was modified 9 months, 1 week ago by Jonas.
@femiyb I already sent the logs a few days ago.
FYI: I reverted the plugin to version 8.0.4 and everything works as it should again.
I’m experiencing the same issue since the update to 8.0.5 a few days ago. The payment method in my case is Bancontact.
I’m experiencing the same issue since the update to 8.0.5 a few days ago. The payment method in my case is Bancontact. (I don’t offer Klarna.)
- This reply was modified 9 months, 2 weeks ago by Jonas.
I have this issue with Bancontact, so not only related to Klarna.