Foujia
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We shall be closing the ticket due to inactivity. You can open another topic here if your issue persists or if you have any other query.
We shall be closing the ticket due to inactivity. You can open another topic here if your issue persists or if you have any other query.
Hi,
You should be excluding the js file that causes conflict with js cache/combine/optimization. This is not an elementor specific issue but a global issue with cache / optimization when it comes to javascripts.
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
ww.wp.xz.cn rules state that commercial products are not supported here.
Hi,
Thank you for getting in touch.
Can you disable all other plugins and then delete elementor > Reinstall the latest version of elementor from add new option in your plugins and see if that helps? If you have Elementor pro do the same and delete and re-upload the latest version.
Looking forward to hearing from you.
Regards,Hi,
I just tested updating elementor on my own site and didn’t face any issue. Can you let me know regarding your server config, php version + other active plugins? Also, does the error happen if you are only using Elementor ?
Also, do copy the exact error and paste here.
Regards,Hi,
Thank you for getting in touch and thanks for sharing the information on this. This seems like an issue with the floating buttons widget. I will send this our development team but generally such issues are better reported via github – https://github.com/elementor/elementor
The issue probably needs to be adressed by WPML sicne you can’t replicate the issue without WPML as far as I understood. They are most welcome to contact us directly if they think there is any issue from our end.
For now please revert to older verison of php such as 8.0/ 8.1 and see if that helps. Incase this is something we have to solve and can solve, you should see when this is resolved with an update via our changelog – https://elementor.com/help/changelog-of-elementor/
Regards,Hi,
Thank you for getting in touch. There were indeed conflict with newer versions of elementor and Rank math and as far as I am aware Rank math has solved those conflicts. In this case, what I suggest is to make sure you are using the latest version of Rank math and Rank math pro and also the same for elementor. If nothing helps, On your site’s WP dashboard, go to Elementor > system info. Scroll down to the bottom, if you can see any copy them send the error codes here. You can copy only the error part of the error code if you have any privacy concerns.Hi,
Thank you for getting in touch. Applogies for the delayed response. If you are still facing the issue, you need to check with Forminator support on why this doesn’t work as expected. As for the style issue it’s quite same. We can’t check 3rd party plugin compatiblity issue from our end. If they need any help from our end, they can contact us via github or our discord channel. I hope this helps.
Regards,Hi @wpnexa , Would you mind elaborating on what you mean but inserting a custom template? How is this done? If you can grab a loom.com video showing the issue itself and how it occurs I can suggest.
In the meantime this guide might also help – https://docs.elementor.com/article/235-update-issuesHi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
@keerwebdorks Thank you for your reply.
From the looks of it, this is probably a server resource limitation issue. Can you reach out to hosting provider and ask them to check error logs for the page and let you know what error do they see. Also, ask them to increase php timeout, increase memory limit of your site, increase database connection limitation which is probably causing this issue.
Ref: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
https://elementor.com/help/publish-update-button-not-work/@dremeda Thank you for the update on this and sharing the workaround. The theme author should check and resolve the conflict as this seems to be a theme specific conflict only.
As for your query- The feature is not beta, these are experiments and we want our users to explore these new improvements but we also understand not all plugins/ theme will make updates as quickly which is why there is an option to disable them when needed.
Beta version of plugins are always installed only if user opts in – https://elementor.com/help/elementor-developer-edition/
Regards,Hi,
I hope you are doing well. I have further check and can confirm this is not an Elementor issue here. You are using shortcode widget and inside it use a shortcode ( not sure which ) to generate the layout. If the shortcode does work properly with the image title on a non elementor page ( a page with Gutenberg for example ) you can reach to the author of the theme on this as there is probably some conflict with the rendering of the image here which causes this. It’s worth to also swap theme and test incase you use the default WooCommerce shortcode.
This is not controlled by Elementor at all.
Regards,Hi,
Checking further on your site, I see the header is built using Elementor, So it seems you use a plugin/ theme function to use elementor template as header template ( not by using Elementor pro’s header footer feature though ). Which means the system is loading a elemnetor template and this is an expected behaviour. You might want to talk with the theme/ plugin that lets you do this and also check this guide – https://elementor.com/help/dealing-with-flickers-fouc/#:~:text=Embedding%20of%20template%20stylesheets%20in%20the%20footer%20rather%20than%20the%20header.%C2%A0
Regards,Hi,
If you had created the layouts with sections you could do the same, by going to the sections and making sure the padding is set to 0 for each of them and also by going to the inner column of the section and making the padding to 0 as well.