Jerry Hoffmann

Bump.

As best as I can find, the answer to my question about other support options is ‘no’ there is not email support.

The forums appear to be my only option.

Yet is appears most of the threads on this forum seem to go unanswered.

Hmmm….. ideas anyone?

Based on your knowledge of SEO, Yoast, SEMRush, etc…. would you think this would be a positive to leave as indexed?

I mean, aren’t these individual wishlists of specific user accounts on our site?

Would it therefore be adding SEO value to have them looked at by the search engines?

Installed Autoptimize on staging site.
Configured it to match production site settings.

Using Incognito Chrome session.
CTRL-SHIFT-R used for all refreshes.

Immediately reproduced the problem, and it seems to happen on every refresh. There’s actually two different phenomena/problems I’ve noticed now. I had seen both happen on production, just had not yet determined the connection, but It think I have now.

1) on refresh, I see a white background page with text links all over it (familiar ones, links to pages on our site) and then the theme seems to load, and it displays ‘more normal’.
2) but not completely normal– the slider all loads on top of itself, as I described before.

Troubleshooting steps-
A) Unchecked “Optimize JavaScript Code?”.
Result: no change. white screen w/ links, theme loads, jumbled slider.

B) Unchecked “Optimize CSS Code?”.
Result: BOTH problems resolved. Woohoo! Now…. why? Is is a certain sub-option? Do both JS and CSS need be disabled? Let’s see….

C) Checked “Optimize JavaScript Code?”.
Result: Problem does not return. JS Optimize does not seem to be a factor.

D) Checked “Optimize CSS Code?”.
Result: This puts us back exactly to original settings. BOTH problems return. Just establishing a baseline.

E) Checked “Optimize CSS Code?”.
Result: This puts us back exactly to original settings. BOTH problems return. Just establishing a baseline.

OK… now… is there a single setting somewhere in this CSS Optimize config causing the problem? Let’s check em one at a time….

F) Unchecked “Aggregate CSS-files?”
Result: BOTH problems resolved.

Hmmm…. there was a sub-option under that suboption, let me try enabling it’s parent, and disabling the lower level child.

G) Checked “Aggregate CSS-files?” AND unchecked “Also aggregate inline CSS?”
Result: BOTH problems RETURNED.

Confirmed Root Cause: It’s not the child, it’s the parent. The culprit is “Aggregate CSS-files?”

So….. what benefit am I losing by NOT implementing this feature? And is it worth the effort to make whatever changes I might need to make to my theme in order to be able to use this feature?

And last question– is that something you can help with if I were to use your ‘speed up my site’ service?

• This reply was modified 4 years, 9 months ago by Jerry Hoffmann.

And I appreciate your responsiveness…. tempting to discuss hiring you for a sitewide speedup effort. My Core Web Vitals suck, and I need them to not suck ;).

OK, will do. The challenge I guess with that is the issue being intermittent.

If I were to capture a copy of the source when the issue presents, versus when it does not present, and share that here, do you think that may help you identify the issue more directly? I could check with a file diff/compare tool first to see if they are indeed different so I don’t waste your time.

Otherwise I’ll just have to turn it back on and see how reliably I can introduce the problem, and start disabling features to see if I can make it go away.