fpdservice

Thanks I am trying to get support from that plugin that is causing the issue.

Here is the system report you asked for:

### WordPress Environment ###

WordPress address (URL): https://finneyspartdepot.com
Site address (URL): https://finneyspartdepot.com
WC Version: 9.5.1
Legacy REST API Package Version: ✔ 1.0.4
Action Scheduler Version: ✔ 3.8.2
Log Directory Writable: ✔
WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 7 GB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.62 (Unix) OpenSSL/3.4.0 PHP/8.3.15
PHP Version: 8.3.15
PHP Post Max Size: 8 MB
PHP Time Limit: 200000
PHP Max Input Vars: 1000
cURL Version: 8.11.1
OpenSSL/3.4.0

SUHOSIN Installed: –
MySQL Version: 11.6.2-MariaDB
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 9.5.1
WC Database Prefix: 29d_
Total Database Size: 838.50MB
Database Data Size: 740.65MB
Database Index Size: 97.85MB
29d_woocommerce_sessions: Data: 407.74MB + Index: 11.61MB + Engine MyISAM
29d_woocommerce_api_keys: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
29d_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_order_items: Data: 0.48MB + Index: 0.26MB + Engine MyISAM
29d_woocommerce_order_itemmeta: Data: 5.76MB + Index: 2.43MB + Engine MyISAM
29d_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
29d_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_actionscheduler_actions: Data: 4.33MB + Index: 2.13MB + Engine MyISAM
29d_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
29d_actionscheduler_logs: Data: 4.37MB + Index: 3.37MB + Engine MyISAM
29d_aioseo_cache: Data: 2.09MB + Index: 0.03MB + Engine InnoDB
29d_aioseo_crawl_cleanup_blocked_args: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_aioseo_crawl_cleanup_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_aioseo_notifications: Data: 0.39MB + Index: 0.06MB + Engine InnoDB
29d_aioseo_posts: Data: 17.53MB + Index: 1.44MB + Engine InnoDB
29d_aioseo_writing_assistant_keywords: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_aioseo_writing_assistant_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_aws_index: Data: 34.52MB + Index: 25.53MB + Engine InnoDB
29d_check_email_log: Data: 47.52MB + Index: 0.00MB + Engine InnoDB
29d_check_email_spam_analyzer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_commentmeta: Data: 0.12MB + Index: 0.02MB + Engine MyISAM
29d_comments: Data: 2.70MB + Index: 1.26MB + Engine MyISAM
29d_duplicator_packages: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
29d_email_log: Data: 53.52MB + Index: 0.00MB + Engine InnoDB
29d_ewwwio_images: Data: 6.52MB + Index: 8.03MB + Engine InnoDB
29d_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
29d_gla_merchant_issues: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
29d_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
29d_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
29d_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
29d_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
29d_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
29d_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
29d_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
29d_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_subscribers: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
29d_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_subscriber_segment: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_options: Data: 23.98MB + Index: 0.95MB + Engine MyISAM
29d_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_postmeta: Data: 65.24MB + Index: 17.65MB + Engine MyISAM
29d_posts: Data: 17.35MB + Index: 3.45MB + Engine MyISAM
29d_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_termmeta: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
29d_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
29d_term_relationships: Data: 0.47MB + Index: 1.18MB + Engine MyISAM
29d_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
29d_tm_taskmeta: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
29d_tm_tasks: Data: 1.52MB + Index: 0.11MB + Engine InnoDB
29d_trackship_shipment: Data: 1.47MB + Index: 1.53MB + Engine InnoDB
29d_trackship_shipment_meta: Data: 14.52MB + Index: 0.06MB + Engine InnoDB
29d_trackship_shipping_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
29d_usermeta: Data: 3.84MB + Index: 2.19MB + Engine MyISAM
29d_users: Data: 0.34MB + Index: 0.25MB + Engine MyISAM
29d_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wc_admin_notes: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
29d_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
29d_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
29d_wc_customer_lookup: Data: 0.44MB + Index: 0.53MB + Engine MyISAM
29d_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
29d_wc_orders_meta: Data: 0.22MB + Index: 0.38MB + Engine InnoDB
29d_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
29d_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
29d_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_wc_order_product_lookup: Data: 0.32MB + Index: 0.27MB + Engine MyISAM
29d_wc_order_stats: Data: 0.25MB + Index: 0.16MB + Engine MyISAM
29d_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
29d_wc_product_attributes_lookup: Data: 0.47MB + Index: 0.38MB + Engine InnoDB
29d_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
29d_wc_product_meta_lookup: Data: 0.62MB + Index: 1.10MB + Engine MyISAM
29d_wc_rate_limits: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
29d_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
29d_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
29d_wc_webhooks: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
29d_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_woocommerce_square_customers: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
29d_woo_shippment_provider: Data: 2.36MB + Index: 0.00MB + Engine InnoDB
29d_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
29d_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
29d_wpforms_tasks_meta: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
29d_wpie_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
29d_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wt_iew_action_history: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
29d_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wt_iew_email_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
29d_yith_wcwl: Data: 3.29MB + Index: 1.71MB + Engine MyISAM
29d_yith_wcwl_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
29d_yith_wcwl_lists: Data: 3.94MB + Index: 6.28MB + Engine MyISAM
29d_zorem_email_sms_log: Data: 1.52MB + Index: 1.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 17349
custom_css: 1
jb_store_css: 3
jetpack_migration: 2
jp_img_sitemap: 9
jp_img_sitemap_index: 1
jp_pay_product: 1
jp_sitemap: 4
jp_sitemap_index: 1
jp_sitemap_master: 1
jp_vid_sitemap: 1
mailpoet_page: 1
nav_menu_item: 29
omapi: 1
page: 16
post: 4
product: 6205
revision: 40
shop_coupon: 2
shop_order: 3257
shop_order_refund: 87
woae_email: 1
wp_block: 1
wp_global_styles: 1
wp_navigation: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (43) ###

Acme Demo Setup: by acmethemes – 2.1.1
Add From Server: by Dion Hulse – 3.4.5
Advanced Import: by AddonsPress – 1.4.4
Advanced Woo Search: by ILLID – 3.24
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.5
All in One SEO: by All in One SEO Team – 4.7.7
Advanced Shipment Tracking Pro: by zorem – 4.6.8
Classic Widgets: by WordPress Contributors – 0.3
UPS Live Rates and Access Points: by Octolize – 3.2.2
USPS Live Rates: by Octolize – 3.0.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.4
Google for WooCommerce: by WooCommerce – 2.9.4
Site Kit by Google: by Google – 1.142.0
Gutentor - Gutenberg Blocks - Page Builder for Gutenberg Editor: by Gutentor – 3.4.0
Jetpack Boost: by Automattic - Jetpack Site Speed team – 3.6.1
Jetpack: by Automattic – 14.1
LitCommerce: by LitCommerce – 1.2.0
mPDF addon for PDF Invoices: by WebToffee – 1.2.4
Order Export & Order Import for WooCommerce: by WebToffee – 2.5.9
Product Import Export for WooCommerce: by WebToffee – 2.4.9
SENDEMAIL: by  –
SMTP Mailer: by naa986 – 1.1.17
Templateberg - Gutenberg Templates, WordPress Themes Template Kits & WordPress Templates: by templateberg – 1.1.9
TrackShip for WooCommerce: by TrackShip – 1.8.9
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 6.2.0
Woo Image SEO: by Danail Emandiev – 1.4.6
Return Refund and Exchange for WooCommerce: by WP Swings – 4.4.4
WPC Smart Quick View for WooCommerce: by WPClever – 4.1.4
USPS Simple Shipping for Woocommerce: by dangoodman – 1.10.9
WooCommerce Legacy REST API: by WooCommerce – 1.0.4
WooCommerce PayPal Payments: by WooCommerce – 2.9.5
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.9.4
WooCommerce Shipping & Tax: by WooCommerce – 2.8.5
WooCommerce Shipping: by WooCommerce – 1.3.1
WooCommerce Square: by WooCommerce – 4.8.4
WooCommerce: by Automattic – 9.5.1
WPForms Lite: by WPForms – 1.9.2.3
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.17.1

Product Import Export for WooCommerce Add-on: by WebToffee – 1.2.8
Import Export for WooCommerce Wrapper: by WebToffee – 1.3.1
Remote print addon for WooCommerce PDF Invoices - PrintNode: by WebToffee – 1.0.9
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.8
YITH WooCommerce Wishlist: by YITH – 4.0.1

### Inactive Plugins (2) ###

Check & Log Email - Easy Email Testing & Mail logging: by checkemail – 2.0.4
Email Log: by Sudar – 2.4.9

### Must Use Plugins (4) ###

Endurance Browser Cache: by Mike Hansen – 0.4
Endurance Page Cache: by Mike Hansen – 2.2.1
Endurance PHP Edge: by Mike Hansen – 0.2
SSO: by Garth Mortensen
Mike Hansen – 0.4


### Settings ###

Legacy API Enabled: ✔
Force SSL: ✔
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 16 MB

### WC Pages ###

Shop base: #94 - /shop/
Cart: #95 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #96 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #97 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Online Shop Pro
Version: 3.0.7
Author URL: https://www.acmethemes.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
Theme type: Classic theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: ✔
Used PayPal Checkout plugin: ✔
Subscriptions Mode: Disabled
PayPal Shipping Callback: –
Apple Pay: –
Google Pay: –
Fastlane: –

### Square ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Display at Checkout & Log

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon
add-to-cart-with-options-stepper-layout

Daily Cron: ✔ Next scheduled: 2025-01-04 23:07:39 -05:00
Options: ✔
Notes: 237
Onboarding: completed

### Action Scheduler ###

Complete: 11,628
Oldest: 2024-12-04 11:33:31 -0500
Newest: 2025-01-04 10:34:30 -0500

Failed: 83
Oldest: 2023-01-28 09:51:00 -0500
Newest: 2025-01-03 11:01:22 -0500

Pending: 16
Oldest: 2025-01-04 10:49:30 -0500
Newest: 2025-01-31 05:02:17 -0500


### Status report information ###

Generated at: 2025-01-04 10:43:52 -05:00

• This reply was modified 1 year, 4 months ago by fpdservice. Reason: trying to remove line