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  • Thread Starter Frank.A.S.

    (@frankas)

    I had already tried different PHP versions – without success.
    By your request to change the PHP versions, I have tried again in the backend of my provider – and lo and behold, I have found the “culprit” – it is called “PHP-Boost”.
    I have this code cache enabled and have not had any problems with it so far. However, some googling showed that it apparently happens again and again that PHP-Boost “killed” backends and plugins.
    Disabling PHP-Boost, logging into all website backends connected to Boost, calling Matomo reports, -diagnostics and other functions as a functional test. After that log out again and the boost can be activated again.
    I will correct my rating accordingly 😉

    Thread Starter Frank.A.S.

    (@frankas)

    Diagnostics only replies in 4.13.3 not in 4.13.4 or .5

    				  # Errors
    
    * Error PHP cli Version:  (Your PHP cli version is not compatible with the <a href="https://matomo.org/faq/on-premise/matomo-requirements/" target="_blank">Matomo requirements</a>. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)
    * Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)
    
    # Matomo
    
    * Matomo-Plugin-Version: 4.13.3
    * Config existiert und ist schreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
    * JS Tracker existiert und ist schreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/matomo.js" )
    * Plugin-Verzeichnisse: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])
    * Tmp-Verzeichnis schreibbar: Yes ($abs_path/wp-content/uploads/matomo/tmp)
    * Matomo-Version: 4.13.3
    * Matomo Blog idSite: 1
    * Installierte Matomo-Version: 4.2.0 (Install date: 2021-03-13 15:08:22)
    * Upgrades outstanding: No
    * Upgrade in progress: No
    
    ## Endpoints
    
    * Matomo JavaScript Tracker URL:  ($site_url/wp-content/uploads/matomo/matomo.js)
    * Matomo JavaScript Tracker - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    * Matomo HTTP Tracking API:  ($site_url/wp-content/plugins/matomo/app/matomo.php)
    * Matomo HTTP Tracking API - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    
    ## Crons
    
    * Server-Zeit: 2023-03-03 08:05:28
    * Blog-Zeit: 2023-03-03 09:05:28 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)
    * Sync users & sites: Next run: 2023-03-03 10:33:42 (1 Stunden 28 Minuten) ( Last started: 2023-03-02 10:45:57 (-22 Stunden 19 Minuten). Last ended: 2023-03-02 10:45:58 (-22 Stunden 19 Minuten). Interval: daily)
    * Archive: Next run: 2023-03-03 09:33:42 (28 Minuten 14s) ( Last started: 2023-03-03 08:35:01 (-30 Minuten 27s). Last ended: 2023-03-03 08:35:18 (-30 Minuten 10s). Interval: hourly)
    * Update GeoIP DB: Next run: 2023-03-31 11:33:42 (28 Tage 1 Stunden) ( Last started: 2023-03-01 10:33:54 (-1 Tage 22 Stunden). Last ended: 2023-03-01 10:33:59 (-1 Tage 22 Stunden). Interval: matomo_monthly)
    
    ## Vorgeschriebene Prüfungen
    
    * PHP-Version >= 7.2.5: ok 
    * PDO Erweiterung: ok 
    * PDO\MYSQL Erweiterung: ok 
    * MYSQLI Erweiterung: ok 
    * Weitere erforderliche Anforderungen: ok 
    * Erforderliche Funktionen: ok 
    * Benötigte PHP Konfiguration (php.ini): ok 
    * Verzeichnisse mit Schreibzugriff: ok 
    
    ## Optionale Prüfungen
    
    * 64-bit PHP Binär: ok 
    * Tracker-Status: ok 
    * Speicherlimit: ok 
    * Zeitzone: ok 
    * Öffnen einer URL: ok 
    * GD > 2.x + FreeType (Grafiken): ok 
    * Andere Erweiterungen: ok 
    * Andere Funktionen: ok 
    * Dateisystem: ok 
    * Letzter erfolgreicher Abschluss der Archivierung: ok 
    * Datenbankfähigkeiten: ok 
    * Maximale Packetgröße: ok 
    * Standorterkennung: ok 
    * Update über HTTPS: ok 
    * Supports Async Archiving: No
    * Location provider ID: geoip2php
    * Location provider available: Yes
    * Location provider working: Yes
    * Had visit in last 5 days: Yes
    * Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app)
    
    ## Matomo Settings
    
    * Track mode: default
    * Track codeposition: header
    * Track api endpoint: default
    * Track js endpoint: default
    * Version history: 4.13.5, 4.13.4, 4.13.3, 4.13.2, 4.13.0
    * Core version: 4.13.3
    * Last tracking settings update: 1677673909
    * Last settings update: 1677673909
    * Track content: visible
    * Track ecommerce: No
    * Track search: Yes
    * Limit cookies: Yes
    * Track across: Yes
    * Track across alias: Yes
    * Show get started page: 0
    
    ## Logs
    
    * Keine: 
    
    # WordPress
    
    * Home URL: $site_url
    * Site URL: $site_url
    * WordPress Version: 6.1.1
    * Number of blogs: 1
    * Multisite Enabled: Yes
    * Network Enabled: Yes
    * WP_DEBUG: No
    * WP_DEBUG_DISPLAY: No
    * WP_DEBUG_LOG: Yes
    * DISABLE_WP_CRON: No
    * FORCE_SSL_ADMIN: Yes
    * WP_CACHE: No
    * CONCATENATE_SCRIPTS: No
    * COMPRESS_SCRIPTS: -
    * COMPRESS_CSS: -
    * ENFORCE_GZIP: -
    * WP_LOCAL_DEV: -
    * WP_CONTENT_URL: $site_url/wp-content
    * WP_CONTENT_DIR: $abs_path/wp-content
    * UPLOADS: -
    * BLOGUPLOADDIR: -
    * DIEONDBERROR: -
    * WPLANG: -
    * ALTERNATE_WP_CRON: -
    * WP_CRON_LOCK_TIMEOUT: 60
    * WP_DISABLE_FATAL_ERROR_HANDLER: -
    * MATOMO_SUPPORT_ASYNC_ARCHIVING: -
    * MATOMO_TRIGGER_BROWSER_ARCHIVING: -
    * MATOMO_ENABLE_TAG_MANAGER: -
    * MATOMO_SUPPRESS_DB_ERRORS: -
    * MATOMO_ENABLE_AUTO_UPGRADE: -
    * MATOMO_DEBUG: -
    * MATOMO_SAFE_MODE: -
    * MATOMO_GLOBAL_UPLOAD_DIR: -
    * MATOMO_LOGIN_REDIRECT: -
    * Permalink Structure: /%postname%/
    * Possibly uses symlink: No
    * Upload base url: $site_url/wp-content/uploads
    * Upload base dir: $abs_path/wp-content/uploads
    * Upload url: $site_url/wp-content/uploads/2023/03
    * Custom upload_path: 
    * Custom upload_url_path: 
    * Compatible content directory: Yes
    
    # WordPress Plugins
    
    
    ## MU Plugins
    
    * ET Support Center :: Must-Use Plugins Autoloader: 
    
    ## Plugins
    
    * Advanced Editor Tools (previously TinyMCE Advanced): 5.6.0
    * BackWPup: 4.0.0 (Network enabled)
    * Complianz | GDPR/CCPA Cookie Consent: 6.4.2
    * Contact Form Manager: 1.5
    * Custom Alerts (Matomo Plugin): 4.0.4
    * Disable WP REST API: 2.5
    * Divi Events Calendar: 2.6.2
    * Elegant Themes Support: 1.5
    * Email Encoder - Protect Email Addresses: 2.1.3
    * ET Anticipate Maintenance Plugin: 1.7.1
    * Events Tickets Extension: Ticket Email Settings: 1.0.1
    * Events Tickets Extension: Virtual / Online Event Tickets: 1.1.1
    * Event Tickets: 5.5.8
    * Event Tickets Extension: Organizer Notifications: 1.0.1
    * Forminator: 1.22.1
    * Koko Analytics: 1.0.37
    * Matomo Analytics - Ethical Stats. Powerful Insights.: 4.13.3
    * Newsletter: 7.6.6
    * Newsletter - Addons Manager: 1.1.8
    * Newsletter - Archive: 4.0.8
    * Pages with category and tag: 0.9.0
    * PHP Everywhere: 3.0.0
    * Polylang: 3.3.1
    * Popup Maker: 1.18.0
    * Popups for Divi: 3.0.5
    * Quiz And Survey Master: 8.1.0
    * Shariff Wrapper: 4.6.9
    * Simple Download Monitor: 3.9.15
    * Simple Local Avatars: 2.7.4
    * The Events Calendar: 6.0.10
    * User IP and Location: 2.2
    * Wordfence Assistant: 1.0.9
    * Wordfence Security: 7.9.1 (Network enabled)
    * wp-Typography: 5.9.1
    * WPCode Lite: 2.0.8.1
    * WP Crontrol: 1.15.1
    * WP Eventbrite Embedded Checkout: 2.0.8
    * WP Sitemap Page: 1.9.2
    * Yoast Duplicate Post: 4.5
    * Yoast SEO: 20.2.1
    * Active Plugins: 30 (polylang complianz-gdpr contact-form-manager disable-wp-rest-api duplicate-post email-encoder-bundle event-tickets forminator insert-headers-and-footers matomo newsletter-archive newsletter-extensions newsletter pages-with-category-and-tag php-everywhere popup-maker popups-for-divi quiz-master-next shariff simple-download-monitor the-events-calendar tinymce-advanced tribe-ext-online-event tribe-ext-organizer-notifications tribe-ext-ticket-email-settings user-ip-and-location wordpress-seo wp-crontrol wp-sitemap-page wp-typography)
    * Theme: Divi (key4c_Divi)
    
    # Server
    
    * Server Info: Apache/2.4.54 (Unix)
    * PHP OS: Linux
    * PHP Version: 8.0.27
    * PHP SAPI: cgi-fcgi
    * PHP Binary Name: php
    * PHP Maxmind DB extension: Not loaded
    * PHP Error Reporting: 4437 After bootstrap: 4437
    * PHP Found Binary: php -q
    * Timezone: UTC
    * WP timezone: Europe/Berlin
    * Locale: de_DE
    * User Locale: de_DE
    * Memory Limit: 512M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
    * WP Memory Limit: 64M
    * WP Max Memory Limit: 512M
    * Timezone version: 2022.6
    * Time: 1677830730
    * Max Execution Time: 0
    * Max Post Size: 128M
    * Max Upload Size: 25600000
    * Max Input Vars: 5000
    * Disabled PHP functions: No
    * zlib.output_compression is off: Yes
    * Curl Version: 7.86.0, OpenSSL/1.1.1q
    * Suhosin installed: No
    
    # PHP cli
    
    * Error PHP cli Version:  (Your PHP cli version is not compatible with the <a href="https://matomo.org/faq/on-premise/matomo-requirements/" target="_blank">Matomo requirements</a>. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)
    * Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)
    
    # Database
    
    * MySQL Version: 5.7.38
    * Mysqli Connect: Yes
    * Force MySQL over Mysqli: No
    * DB Prefix: wp_8_
    * DB CHARSET: utf8
    * DB COLLATE: 
    * SHOW ERRORS: No
    * SUPPRESS ERRORS: No
    * Uses Socket: No
    * Uses IPv6: No
    * Matomo tables found: 324
    * DB tables exist: Yes
    * Matomo users found: 1
    * Matomo sites found: 1
    * Erforderliche Berechtigungen: OK
    
    # Browser
    
    * Browser:  (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0)
    * Language: de,en-us,en
    
    	
    Thread Starter Frank.A.S.

    (@frankas)

    Hi @sumitsanadhya ,
    that’s strange … I reinstalled 7.3.9 and now it works….
    Step-by-step:
    I test my quizzes always with the same test-scenario – which creates a defined sum and average of points/scores (neither only min nor max points)
    That was the way I detected the 0-points bug in 7.3.8
    I rolled back to 7.3.7 – checked everything was fine
    I updated to 7.3.9 shortly after the release was available – checked and the result was only maximum values although I went from 0 to max while answering.
    Rolled back to 7.3.7, checked and everything was fine
    Installed 7.3.9 again (2 days after my first try) and now it works … weired …
    I can’t explain that …

    Regards
    Frank

    @ronneoalexis
    use https://downloads.wp.xz.cn/plugin/quiz-master-next.7.3.7.zip for download
    and install the version manually – it will overwrite 7.3.8

    Hello,
    I can confirm the above described faulty behavior.
    A downgrade to version 7.3.7 brings correct results.

    Hi mucchini, hi all,

    I had been confronted to the same problem 🙁
    … and finally created a work-around 😉

    What’s behind:
    The reason for the missing bullets or numbers – so for all lists in the “Popups for Divi” sections is a missing class definition. In standard Divi the style.css shows lists only if certain classes are defined. One of them is the “entry-content” class. For whatever reason the “popup” sections do not have this class.
    The work-around:
    Add also “entry-content” to the CSS-class of the Popup section (not only “popup”).

    That’s it!

    • This reply was modified 6 years, 7 months ago by Frank.A.S..
    • This reply was modified 6 years, 7 months ago by Frank.A.S..
    Thread Starter Frank.A.S.

    (@frankas)

    Hi Gerroald (@wfgerald),

    thank you for your reply. Yes you are right: the TinyMCE Advanced Plugin got an update 2 days ago from 5.2 to 5.2.1 just as a direct follow up of the WordPress 5.2 to 5.2.1 update.

    I just have checked Wordfence for the actual status – and now the issue has gone 😉
    My last check before was yesterday evening (my time) – what was about 36 hours after the updates …
    For me it looks as if the WF scan uses a different database to compare the “official release” files to the “actually installed” files then the “difference view”.

    What ever … everything is fine now.
    Thanks Frank

    Thread Starter Frank.A.S.

    (@frankas)

    Hi @mehrshaddarzi

    Thank you for your support. You’re right – there seems to be a plugin conflict in the back.
    I will survive this problem and I’m happy that there is a solution in pipeline.

    Frank

    Thread Starter Frank.A.S.

    (@frankas)

    Additional information:
    looks like a language problem…
    checked it with other pages from WP Statistics (i.e. “Category”)
    Result/Effect: if the date-selection from the calendar(popup) returns a date (string?) with different writing (because of language) the selection fails and the ‘misfilled’ date field is set to default.
    Example: selecting a date in April 2019 works, because the date-format in German and English is the same i.e. 14. April 2019
    But selecting a date in March or May causes the problem, because March in German = März or May in German=Mai
    Result only 4 month work: April, August, September and November … because the spelling is English=German

    Frank.A.S.

    (@frankas)

    Hi smiladalavi,
    you can get the id from the addressline while you are editing your page or post:
    Example:
    Your-Website/wp-admin/post.php?post=5686&action=edit
    5686 is the internal id of the page/post

    Thread Starter Frank.A.S.

    (@frankas)

    @danieliser – I’ve tested …. and … YES! Close-Button-Delay works fine in v1.4.7.
    Thanks, Frank

    Thread Starter Frank.A.S.

    (@frankas)

    Thanks!
    Great PlugIn – Perfect support!

    Thread Starter Frank.A.S.

    (@frankas)

    Seems that 3.0.3 has solved the Yoast Seo conflict and the Divi Builder conflict 😉
    Thank You!

    Thread Starter Frank.A.S.

    (@frankas)

    IMPORTANT UPDATE

    Firefox Web-Developer add-on shows error:

    ReferenceError: tinyMCEPreInit is not defined
    Source: http://key4c.com/wp-content/plugins/elegantbuilder/js/et_lb_admin.js?ver=2.3

    Deactivating the “Elegant Builder” plugin (by Elegant Themes) solves the problem … as a work-around

    So it seems that it has something to do with Multisite, because the second site runs perfectly with both plugins and I had no problems as the site had been a singlesite configuration …

    I have to take a deeper look in multisite configuration …

    Thread Starter Frank.A.S.

    (@frankas)

    Hi Joachim,
    thanks for your quick reply.
    The confusing thing is, that both sites run the same plugins …
    First site with problems 🙁 – second works fine 🙂

    Antispam Bee
    CodeStyling Localization
    Content Aware Sidebars
    Duplicate Post
    Elegant Builder (Plugin from Elegant Themes)
    Elegant Themes Updater
    Event Organiser
    KVS FLV Player
    Latest News Widget
    Limit Login Attempts
    Nav Menu Images
    Newsletter
    Simple Image Widget
    Simple Share Buttons Adder
    Testimonial Basics
    TinyMCE Advanced
    Vanilla PDF Embed
    WordPress SEO
    WP font-face
    Multilingual Press
    WP-CleanUmlauts2

Viewing 15 replies - 1 through 15 (of 15 total)