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  • If you have the possibility, the easiest way to solve the problem is to upgrade your PHP version to 7.4 (probably 7.3 works too).

    It can usually be done though CPanel.

    Still a really bad error on their part. Many sites still run PHP 5.6.

    Thread Starter Fredtoft

    (@fredtoft)

    Hi Michael

    Thank you for the swift reply.

    You’re right. I hadn’t thought to consult the “messages” tab. I get the same message for all the files i have problems with.

    It seems almost all the files I get sent, only includes the URL instead of actually copying the picture itself into the .docx. document. I will try to contact the people who send me the files, and maybe they can change their way of doing it.

    It would of course be perfect if the plugin could download the image from the URL and insert the image into WordPress (like when you import pots to WordPress), but I understand if that is not a viable solution for tecnical reasons.

    Thank you again for excellent support.

    Kim

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