gbsltdadmin

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    Well I finally got through everything and was able restore the site. I really appreciate your help, because if it’s a server issue, I’d like to propose alternative hosting options to the one we’re using.

    With that, have you seen a lot of issues with the Zephyr theme? Each time this happens, when I finally do get into Admin, I have the following notification:

    Your Website Content needs to be changed to be compatible with Zephyr 6.4

    Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    Also, Site Health check indicated critical issue — REST API.
    Can you confirm if this is plug in compatibility issue or server issue?

    Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    Not sure if the restore is complete as I haven’t heard back from IT, but I was able to get into Admin.

    This is the exact same issue (including the version) as we had last week. How is this possible?

    Your Website Content needs to be changed to be compatible with Zephyr 6.4

    Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    No. Just a restore of the latest backup. Also installed a plug in for executing automated backups on a weekly basis.

    So, your thoughts are this is a server issue vs. WordPress/plug in issue?

    Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    Other times the site may eventually load but only the homepage. Sometimes I have a completely different screen with links to different countries (stating something regarding to the website registration/domain)

    Forum: Fixing WordPress
    In reply to: Website and Admin Unavailable
    Thread Starter gbsltdadmin

    (@gbsltdadmin)

    6 years, 8 months ago

    Yes. I have IT restore both the website and admin site from last backup.
    From there I may discover there is a theme update or some other plug in update.
    But again, I just updated everything on friday. Everything still worked on saturday.
    now it’s all down.

    this time i have the following:
    —————————————————–
    The page you are looking for is temporarily unavailable.
    Please try again later.
    285a2fd2d98b9c6fad7bc3aa9e0db976 1dd4dda69353a08f5e4f8c1e182cb262 9fa6263d5718e54ddd37505f3658211d

Viewing 6 replies - 1 through 6 (of 6 total)