Get Bowtied

Our devs are keeping an eye on the threads about the issue, so no worries — if there’s something we need to fix, we’ve got it covered.

Your testing with the update is super helpful, and we really appreciate it.

If you want to chat more about this or need anything else, just give me a shout!

Cheers!

Hi Johan,

Thank you for reaching out!

To resolve the issues you’re encountering, please update the Shopkeeper theme to the latest version.

This update often includes bug fixes and compatibility enhancements that may address the spinning order_review issue.

If problems persist after updating, one of our devs must take a look.

https://getbowtied.com/support/

Cheers!

• This reply was modified 1 year, 6 months ago by Get Bowtied.
• This reply was modified 1 year, 6 months ago by Get Bowtied.

Your satisfaction is of utmost importance to us. I am committed to providing the highest level of service and support. Should there be any specific aspect of our interaction that has not met your expectations, please do not hesitate to inform me. I am here to assist and ensure that all your concerns are addressed comprehensively. Your feedback is invaluable in helping us maintain and improve our standards of service.

Thank you. We are in direct communication with the WordPress team and Sucuri. We appreciate your good intentions.

The plugin was updated and reviewed by the WordPress team. All possible vulnerabilities were removed. The initial vulnerability reported by Sucuri was also not a real threat.

Hi, I retested, and the rich editor is in place, as it should be.

You probably have some conflict with another plugin or script interfering with the editor, try to disable the plugins one by one and identify the culprit.

Cheers!

Hi, go to Appearance > Customize > Social Media and open one of the social media dropdowns. You will see a field called “Link Title”. Enter a title and click “Publish”. Later you can delete this title, if you don’t want it, but do the above just so that the “Publish” button becomes active and you can click it.

After you press the “Publish” button, that warning should disappear forever.

Cheers!