GetSocial.io
Forum Replies Created
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Hey @georgefyro can you please contact us directly at [email protected] for faster support?
A copy-paste of this message will suffice.
Thanks,
João R.Hello,
Sorry for the trouble and late reply. Both issues are fixed now.
Forum: Plugins
In reply to: [Social Share Buttons & Analytics Plugin – GetSocial.io] Speed of publishingLet us check that internally. In which website would you be using this service?
Forum: Plugins
In reply to: [Social Share Buttons & Analytics Plugin – GetSocial.io] Speed of publishingHi there post2post, we have options in our automation features that limit the rate of publishing (for example, only post every x minutes).
Hi Katerila, we now inform that the plugin is truly free again. We’ve corrected our content to reflect these changes. Our apologies for the lack of transparency in the past.
Forum: Reviews
In reply to: [Social Share Buttons & Analytics Plugin – GetSocial.io] Does not workHello rdigital,
I’m sorry that you are having those issues. We are here to help, can you tell us on which website did you try to install the plugin. If you like you can contact us to our support email via [email protected]
Kind Regards,
GetSocial TeamHello,
I’m trying to check you website in order to see what’s the issue but can’t access http://www.advantagecss.org/, it says the webpage is not available.
Regards,
António GorgulhoHello,
I was checking your cart page for instance and noticed that the URL is http://www.staugustineloveslions.com/cart/. In that case your exclusions just needs to be “/cart” and not “/cart.html”. Following these guidelines you should be able to exclude the pages you want.
Regarding the email share, do you have any email provider configured on your computer? It should open the default one when you click on the share button.
Regards,
António GorgulhoHello,
The Floating Bar is hidden by default when a mobile device is detected, if you use an iphone or a google nexus tablet the buttons will not be presented. Resizing the window is not interpreted as mobile device so the Floating Bar will still show up. We will consider the resize behavior in our product pipeline, but for now it is not possible.
Thanks,
Support TeamHi iltdevunit,
I’ve made some changes to the plugin. Added an option in “Where to display” called “None. I will use shortcodes”. You only have to select that option to achieve what you want.
One thing. I’ve didn’t release new version of the plugin since it’s not a huge fix or a big feature and since we released version 2.5 yesterday, didn’t wan’t to bother our users with another update. So to have this option please reinstall your plugin.
Please tell me if it worked.
Cheers,
Hi mayne,
Can you tell me your site so I can run some test and fix the issue?
Thanks,
Hi mayne123,
I’ve enable a function to be call in these situations.
After the ajax call finishes call:
GS.reset();Tell me if it worked for you, if not what is the problem that you’re having.
Cheers,
Hello Paul,
Thanks for reaching out again. Let me walk through the post you send me and explain the situation. Hopefully you’ll be in a calmer mood when you read this email.
Looking at a post, I can see two social sharing features. The first one is floating at the right corner of the page, as the following image suggests:
http://i.imgur.com/pH3dTvc.png
Looking at its code, I can see that the plugin is from “<!– Starting Icon Display Code For Social Media Icon From Acurax International http://www.acurax.com —>”
So, plugin #1 – not ours.
Now, looking at plugin #2, at the bottom of each post, like the image suggests:
http://i.imgur.com/bsS52up.png
Let’s make the same exercise, inspect the code:
http://i.imgur.com/R5mWEtB.png
As you see, this plugin is from the ShareDaddy team.So, plugin #2 – not ours.
I’d like to offer our help in order to erase those annoying 2400 erros you’re getting and install GetSocial as quickly as we can.
Always here to help,
JohnHi mayne123,
I’m going to make some tests to see the best way to do it. I’ll get back to you very shortly.
Do you have already the mobile bar installed? Can you share the url?
Thanks,