Gilad

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Forum: Reviews
    In reply to: [Send – Email Marketing & Newsletters for WordPress] So many problems.
    Plugin Support Gilad

    (@giladb)

    9 months, 1 week ago

    this is the very first time we hear something hence I do not think it is really directed with Send plugin
    as suggested, happy to meet and see if I am wrong – this would help us not only to solve your issue, but to resolve it for all other users 😉

    still here if you need anything

    Forum: Reviews
    In reply to: [Send – Email Marketing & Newsletters for WordPress] So many problems.
    Plugin Support Gilad

    (@giladb)

    9 months, 2 weeks ago

    Dear Muhammad,

    I’d be glad to help resolve any issue you’re experiencing. Many of our users actually appreciate that Send is integrated directly into the WordPress admin — this was an intentional design choice to keep things simple and familiar.

    I don’t believe the page speed drop is caused by the Send plugin, but I’d be happy to have one of our engineers join us for a session to investigate together, if you’re open to it.

    The easiest way to move forward is to connect with us through the chatbot inside the Send app. From there, you can share more details, and we’ll schedule a call at a convenient time.

    Best regards, Gilad

    Forum: Plugins
    In reply to: [Send – Email Marketing & Newsletters for WordPress] Unable to access after site migration
    Plugin Support Gilad

    (@giladb)

    11 months, 2 weeks ago

    Dear Casper,

    Thanks for letting us know
    We are releasing a fix for that very soon now (probably early next week)
    Meantime, we do have a workaround I can help you do

    If that works for you, please schedule a short session with me here – https://calendly.com/giladbn/30min

    Thanks, Gilad

    Forum: Reviews
    In reply to: [Send – Email Marketing & Newsletters for WordPress] So much potential, but needs to come far
    Plugin Support Gilad

    (@giladb)

    11 months, 2 weeks ago

    Hi there,

    Thanks so much for giving Send a try—and for sharing this detailed feedback.

    I’m sorry you ran into those hiccups. I do want to mention that we are still in Beta, and working hard to a) fix issues our customers experience and b) add more and more stable and easy functionality to meet customers needs & expectations.

    Here’s what’s happening and how we can help:


    1. Dynamic lists

    • Early next week, we’ll be releasing a feature that provides dynamic lists capabilities for the majority of use cases.

    2. WooCommerce connector

    • We are not familiar with any significant issue with connecting WooCommerce to Send. Let’s hop on a call so I can reproduce your store’s error live and re-run it for / with you. You’ll instantly regain access to all WooCommerce templates without waiting.

    3. Branded sender domains

    • Custom “From” address support is already live. We’re not aware of any domain-related limitations, but I’ll happily guide you through the DNS setup step-by-step during our call.

    4. Workflow versioning & rollback

    • This is a relatively big and complex feature, and we are working these days on a lean editing capability together with archiving and duplicating workflows so most use cases I assume you are referring to would be supported & applicable

    Could we block out 20 minutes to dive into each of these? You can pick a slot here:
    👉 https://calendly.com/giladbn/30min

    Looking forward to helping you set up Send exactly how you need it!

    Best regards, Gilad

    • This reply was modified 11 months, 2 weeks ago by Gilad.
    Forum: Plugins
    In reply to: [Send – Email Marketing & Newsletters for WordPress] Certain Product Trigger
    Plugin Support Gilad

    (@giladb)

    1 year ago

    Hi and thank you for asking
    It is indeed in our roadmap, we hope to release it soon

    • This reply was modified 1 year ago by Gilad.
Viewing 5 replies - 1 through 5 (of 5 total)