Hello
So, When I go into Appearances – I see two sites to manage – I was able to update the theme on the staging location – which is really old and I only used it before I launched the site so it has nothing updated since March. But when I go to click into the production site (live site) I get the 500 error – so I can’t manage the theme if I can’t get to it. Bluehost told me that the issue was with the theme and that I needed to send you the requirements. Here they are. I am not a technical person so PHP means nothing to me. If you could guide me thru (screen shots, etc) how to update the theme in the production site, that would be great – but right now I can’t get to it.
Server Information for theme
Item Detail
Hosting Package PlatinumBasic
Server Name box5541
cPanel Version 78.0 (build 36)
Apache Version 2.4.41
PHP Version 7.0.33
MySQL Version 5.6.41-84.1
Architecture x86_64
Operating System linux
Shared IP Address 162.241.218.61
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.10.1
Kernel Version 3.10.0-693.11.6.1.ELK.el6.x86_64