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  • Thread Starter gkieslich1234

    (@gkieslich1234)

    Hello
    So, When I go into Appearances – I see two sites to manage – I was able to update the theme on the staging location – which is really old and I only used it before I launched the site so it has nothing updated since March. But when I go to click into the production site (live site) I get the 500 error – so I can’t manage the theme if I can’t get to it. Bluehost told me that the issue was with the theme and that I needed to send you the requirements. Here they are. I am not a technical person so PHP means nothing to me. If you could guide me thru (screen shots, etc) how to update the theme in the production site, that would be great – but right now I can’t get to it.
    Server Information for theme
    Item Detail
    Hosting Package PlatinumBasic
    Server Name box5541
    cPanel Version 78.0 (build 36)
    Apache Version 2.4.41
    PHP Version 7.0.33
    MySQL Version 5.6.41-84.1
    Architecture x86_64
    Operating System linux
    Shared IP Address 162.241.218.61
    Path to Sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Perl Version 5.10.1
    Kernel Version 3.10.0-693.11.6.1.ELK.el6.x86_64

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