Glen Don Mongaya

Hello @jigsawmark56 ,

Thanks for reaching out.

Can you please provide a screenshot for both orders from the customers so we can check?

We are not sure what caused the issue, as this is the first time that someone reported an issue like this.

Glen

Hello @anur1993 ,

Thanks for reaching out!

Currently, we don’t have a JS/PHP filter for successful uploads in the free version, but we’ll consider adding it in the next update.

Glen

I asked for your form settings because I tried in my setup and it seems working fine.

Here’s the video – https://drive.google.com/file/d/1_Eljty9mOzqeR7UVmN3J5STEW1ltyTMe/view?usp=sharing

It will only validate if the uploader is visible or the condition group shows based on the plugin conditional value.

Here’s my form & conditional code.

<label>Firstname</label>
[text firstname]

<label>Lastname</label>
[text lastname]

<label>Menu</label>
[select menu-13 include_blank "Menu 1" "Menu 2"]

[group upload-1 clear_on_hide]
[text menu]

<p>Upload (*)</p>
[mfile* upload-file-317]
[/group]

[submit "Send"]

show [upload-1] if [menu-13] equals "Menu 1"

Please let me know.

Also, please try to add this code in your theme/functions.php file and see if this will fix the issue.

 add_filter('dnd_cf7_ajax_url', function(){
	return trailingslashit( site_url() ) . '?ajax-dnd-upload=true';
 });

 add_action( 'init', function() {
	if ( isset( $_GET['ajax-dnd-upload'] ) && 'true' === $_GET['ajax-dnd-upload'] ) {
		if ( ! empty( $_REQUEST['action'] ) && is_scalar( $_REQUEST['action'] ) ) {
			if ( has_action( 'wp_ajax_' . $_REQUEST['action'] ) ) {
				do_action( 'wp_ajax_' . $_REQUEST['action'] );
			}
		}
		die('0');
	}
 });

Please let me know.

Hello @charlotte83 ,

1. Make sure to manually add filetypes:webp to the [mfile] shortcode parameter.

For example: [mfile uploader-xxx filetypes:webp|jpeg|jpg|gif|png|pdf|docx|odt|doc|heic|zip]

Or you can do via cf7 form tag generator. (see screenshot below)

If you have already added the (webp) extension but it’s still not working, it might be related to mime types.

Try to add the code below in your child/theme functions.php file.

function add_webp_mime_types($mime_types) {
    $mime_types['webp'] = 'image/webp';
    return $mime_types;
}
add_filter('mime_types', 'add_webp_mime_types');

2. For max size limit, if not set the default is 10MB so you should configure it manually to match the max limit in your WordPress media library.

To do that, you will need to add limit:BYTES_FORMAT parameter in [mfile] shortcode, or you can configure it using CF7 form tag generator.

Example: [mfile uploader-xxx filetypes:webp|jpeg|jpg|gif|png|pdf|docx|odt|doc|heic|zip limit:104857600]

Note: limit should be bytes format you may use MB to Bytes converter in Google (ie: 104857600 = 10MB)

For more information you may follow this guide – https://www.youtube.com/watch?v=DvuvmzIImYo

Please let me know if you have any other questions.

Thanks.

@marioski I’ve already released a new version.

Did you have a chance to check? If it’s already fixed, we’ll close this topic.

Please let me know.

Hi, thanks for your confirmation.

Can you please send us or paste the copy of your site health?

It’s under WordPress admin dashboard “Tools -> Site Health -> Info” and click “Copy site info …” button.

Thanks.