Glen Don Mongaya

Hello @ventio ,

Thanks for the info.

The rmdir function will remove an empty directory. It seems the ‘wpcf7-files’ directory is not empty, which is why it shows an error.

Could you please provide the exact link to the Query Monitor plugin you are using so I can test and fix the issue?

Glen

Hi @marioski ,

Thanks for letting me know, I can confirm that there’s a bug on the settings.

Additionally, according to the tutorial in your Quick guide, you explain that to send attachments in the email, the shortcode must be placed in “attachments.” However, when we do this, it does not work correctly, and nothing gets attached.
– You will need to uncheck the ‘Send file(s) as link’ option in order to attach files to the email maybe it’s being affected by the current settings which you cannot uncheck this option.

I will release a new version to fix the issue ASAP.

@jenelevate thanks for letting me know and sorry about that.

Yes, disable auto delete features is still work and available in the free version I only offer in the pro to adjust the time before deletion.

I haven’t included this information in the plugin description because the feature was hidden, but I will probably add it to the FAQ.

Thank You.

@jvf2005 replied you on email, please check.

Hello @jenelevate

I tried the form and I was able to upload a file without any issues.

Several users have encountered this issue before; it seems like a firewall security issue that could affect users in other countries.

Do you have a security plugin installed on your site?

Glen

Hi @bosendorfer ,

Thanks for reaching out, may I know what’s translation plugin you are using so I can check it?

I had to optimize the settings because they were being saved as individual string items in the wp_options table, instead of being saved as a single array.

Your changes after the last update will not be lost on our next release

Glen

• This reply was modified 1 year, 12 months ago by Glen Don Mongaya.

Hello @simongabaxial ,

Currently WordPress doesn’t allow svg files for security reasons.

However you can add the following code in your theme/child theme functions.php file.

function custom_mime_types($mimes) {
    $mimes['svg'] = 'image/svg+xml';
    return $mimes;
}
add_filter('upload_mimes', 'custom_mime_types');

You will need to be careful on this as some svg file contains malicious code.

Or you can use this plugin – https://ww.wp.xz.cn/plugins/safe-svg/

Thanks.

@krashlab Sorry, but I’ve tested it with multiple filename like: документ.txt, изображение.jpg, отчёт.pdf, видео.mp4 etc and I cannot replicate the issue. maybe the issue is related to something else.

I’m willing to help or fix the issue but I cannot see it my end and I’m having a hard time point out the issue, maybe you could try on our demo site here https://www.codedropz.com/contact/ test it and see how it goes.

Or can you also try and add this code in your theme/functions.php file.

add_filter('wpcf7_upload_file_name', 'dnd_cf7_filename', 10, 2 );

function dnd_cf7_filename( $name, $raw_name ) {
  return $raw_name;
}

After that, let me know if you still encounter the issue.

Lastly, you can try and use the default file upload of contact form 7 using [file] tag and compared the results.

Thanks.