graphcomment

Dear awake78,

Thanks for your review on GraphComment.
What do you mean by force to do the synchronization manually ?
We provide a native feature in our plugin that synchronize comments every hour into your WordPress database. Then, the number of comment posted is updated into your theme.
We also provide a widget to request directly to our API the number of comment posted.
Hope that helps.
Best,

Hello,

can you send me your access admin Account in MP at [email protected]

you probably have a conflict with an other plugins, could you deactivate all the other plugins and try to activate GraphComment alone ?

Thanks,

Hello,

which version of wordpress you use ?

Can you send me more details of your problem installation ?

Best regards.

Hello J. Daubman,

We are very happy that you like GraphComment.
We work hard to make it perfect and it’s a day to day effort.
About the font customization, right now, it’s now possible, but it’s on our backlog and planned for Q4 2017.
Please be patient, we will offer a way to more customize GraphComment very soon.
Have a great day,

Juliette

Hello Jem7,

Thank you for the feedback.
This issue is probably due to our “SEO Friendly” mode that is detecting when it’s google bot, then we display the WP comment version.
We have to detect this particular case to exclude this type of URL.
During the time we fixe it, you can also deactivated the SEO Friendly mode to keep GraphComment active on AMP URL.
We will let you know when it’s fixed.
Best regards

Can you give us the version of PHP on your server to be sure ?
We can make it work on 5.3 if needed. Just let us know.
Warm regards.
David, CTO @graphcomment

Hello kOoliNuS,

Thank you for reporting the broken link. We’ll fix it in the next version of the plugin (very soon).

Here the link : https://graphcomment.com/en/faq.html

Hi Nikko,

First of all, thank you very much for this precious feedback and support 🙂

Here is answers :

– Once a comment has been voted (ex: helpful, troll, scam, etc), is it possible to edit it? I mean, not editing other people’s vote, but my own. I’ve mistakenly voted a comment as
“useful” while it was a “troll”, and it appears now on top of the comments. Would be really useful to make votes editable at all time.

# It’s a good idea, we add it on our backlog.

– When I imported my comments (from Disqus –> to WordPress –> to GraphComment) all users’ profile pics and social media info where lost in the process. I understand that this happened during the import Disqus –> WordPress. It is a pity, since this information was useful on Disqus.

# We work on a script to import directly from many sources (Disqus first) that is the only way to get avatars and profil informations.

– Default profile pic: instead of using the standard “Mystery Man” profile pic, could you make possible for admins to upload an other default profile pic of their choice? Disqus has this feature, and it’s pretty great.

# Another good idea. We’ve create several fun default avatars for users. Added to our Backlog too.

– i noticed some connections issues between Twitter and GraphComments. But a few page reload seem to take care of this issue.

# We will work on it, thanks.

– Performance/Page load: performance seems to be relatively the same vs Disqus.

# We do the best to keep the performance on the top. We will improve that many more soon.

Stay aware, we will push a big new version of the service in the next days 🙂
M.B.