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  • Thread Starter greg2r

    (@greg2r)

    Hi Krystian,

    Your diagnosis was correct. We followed the clean reinstall procedure, and 4.0.3 is now running without issues.

    For reference, the sequence that resolved it was:
    deactivate the plugin, fully delete it rather than only deactivating it, flush OPcache, Redis, WP Rocket, WordPress object cache, and transients, then install 4.0.3 from the official ZIP. After installation, we flushed all caches again and activated the plugin.

    The plugin is now active on 4.0.3, and we are no longer seeing the fatal error.

    Thank you for the quick and helpful response. I will close the thread.

    Best regards,
    Gregory

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