guygentil
Forum Replies Created
-
Hello ,
Was waiting for the weekly backup :p
I used a SMTP service for emails, backup went smoothly & was received par admin.
> we still see Binary zip: error (code: -1) as the last journal message
> we still can’t download manual backup from the admin
> server is a shared hosting, nothing in the logs & very few available configuration; did some testing & removed security plugin; no results
So from our side we consider this issue closed, as the main thing is working (and we sadly don’t really have more time to investigate) : receiving backup through email.
Thanks for your time & support,
Best,Guy
Hey ,
thanks to all the Updraft crew steping up 😉
@bcrodua
=> Got it for the email “not being a fully external storage”
=> I’ll dig the wp mail error & server limitations
@vupdraft
=> I might be wrong but backup has always been set up to use email (with a @gmail.com address), but we might etry to switch if neededBest,
Guy
Hello Bryle,
Thanks for your feedback & the infos about scheduled tasks / wp Cron;
It raises a couple questions :
– If backup is run later when visit occurs; should it not be sent via email ? (“external storage” is admin gmail email) Are we facing “2 issues” ?
– Same with manual backup set to send it to external storage (“external storage” is admin gmail email) it triggers the error “Les options de stockage à distance suivantes sont configurées.
Aucun emplacement de stockage à distance avec options valides n’a été trouvé.” => basicaly there is no “distant/external storage set” (Is it because email is not considered a distant storage so the error is triggered ?
The creation of the backup seems to be fine (not yet tested to rebuild the website with it though).
problem seems to be with sending it (admin email) & download it from the WP admin (download try to start , then browser states “check internet connection” (download failed)
I hope I am clear, I can provide more infos if needed,Best,
GuyHi Bryle,
thanks for your quick feedback,
please find behind this link (avalable 1 month) the complete backup log of Jul 30, 2025 8:28 :
https://www.swisstransfer.com/d/9a8a3b54-07f3-44ee-aba8-83d53432b73b
Let me know if you need anything else,best,
GuyForum: Plugins
In reply to: [Greenshift - animation and page builder blocks] Preset not savedHello @wpsoul,
sorry for the late reply, was away 😉
It is indeed set to true :
//Disable File Edits
define(‘DISALLOW_FILE_EDIT’, true);=> If i set it to false, it will work and i’ll be able to save global preset.
Explanation I could see :
– I use “All In One WP Security” and it has an debug option & option to remove database & htaccess settings when you delete the plugin (which i did when debugging), but maybe this plugin does not revert when deleting “define(‘DISALLOW_FILE_EDIT’, true)” (it might change it has a security measure)I don’t know, can’t really think about other explanation, at least now I know how to fix it 🙂
Thanks,
Forum: Plugins
In reply to: [Greenshift - animation and page builder blocks] Preset not savedHello,
Sadly no good news, still have the problem :
– did some tests with hosting => Apache error log stayed empty
– WP debug log stayed empty too
– Verified file permissions
– Trashed htaccess & restored default permalinks
– Removed all plugins except Greenshift free plugin & changed theme (tested with 2019 & 2023)I also tried the website in local environment => still had the issue
On clean install with blockpress + greenshift it is working.
Ngl, running out of ideas :sForum: Plugins
In reply to: [Greenshift - animation and page builder blocks] Preset not savedThanks foe the feedback.
I’ve received the same answer from my hosting (WP error => no error in Apache log)
I’ve provided them a admin account to let them investigate more.
I’ll post here the updates next week.Forum: Plugins
In reply to: [Greenshift - animation and page builder blocks] Preset not saved@palovk
Hello,
I am facing the same issue (can’t save Blockpress / Greenshift preset).
I am in contact with my hosting support (infomaniak).
Let me know if you found a solution.
I’ll update this ticket if I found one.Best,
Forum: Plugins
In reply to: [Duplicate Page] not working anymore with elementor landing pages!Hello @duplicatepagesupport ,
sorry reply to an old post, I might have encounter kind of the same problem :
Seems to be related to custom post type edited with Elementor.
If I duplicate a regular elementor page : no problem
If I duplicate a “portfolio item” (WP Portfolio by brainstorm force) made with elementor, all the content end up in a text block (all row / section and their styling lost.Here is an example : https://ibb.co/Bz5wVtC
1) Initial portfolio with correct rows, sections & styling
2) after duplicate : all page content in one text editorWeirdly, the bug does not appear with every portfolio item :s
———–
config
Astra theme 3.9.2
Astra Pro 3.9.1
Elementor 3.7.4
Ultimate Addons for Elementor 1.36.10
WP Portfolio 1.11.3
Duplicate Page 4.4.9
————Let me know if you need more infos,
Best
Hello @judith0 ,
Thanks for your feedback,
Tried 2.0.6, asset generation , emptying cache, with no effect on column radius.
I’ll open a ticket .Best,
Hello,
2.0.6 fixed “failing block” with icon list 🙂
Best,
hello @sujaypawar ,
Thanks for the feedback,
tried 2.0.5 / asset reloading / cache purging, did not correct icon list error.
I don’t need to rollback rn, as website is still under dev. (and previous version also caused other issues 😉 )I’ll open a ticket on your website about icon list issue,
best,
Hello,
thanks for your feedback.
Just updated to 2.0.4 : column are not empty anymore but , now if I select a column to modify it (in the view list for example), the column will “fail” , as you can see here :
best,
Edit :
My bad, it is working for column after re generating assets & purging cache :
https://ibb.co/4ZcvY3M
I still encounter “failing block” with icon list (after loading):
https://ibb.co/XzX09bJ
Shall I close this ticket and open a new one about this issue ?- This reply was modified 3 years, 9 months ago by guygentil.
Hello,
Thanks for your feedback.
Tried asset regeneration & emptying cache, with no effect.
This problem is encountered with column block (child column)
As you can se on this screenshot, in the front css, radius is there :
https://ibb.co/ngDB5yVI don’t know if it’s related, but in the back if you modify column radius , the color background “cover” it (as I tried to show it with the transparency) :
Best,