happytobehere
Forum Replies Created
-
Forum: Fixing WordPress
In reply to: Resetting password not workingI’m switching to Wix. You can actually call them for help when you need it. And it came recommended by a friend who didn’t recommend WordPress for various reasons.
Forum: Everything else WordPress
In reply to: Customer Service ComplaintI need someone I can actually TALK to, who UNDERSTANDS technology. It takes a long time to get someone to respond and a long time in between responses, and their not even reading my problem! They’re giving answers that are the PROBLEMS I’m trying to have solved to begin with. I keep having to repeat myself. It’s frustrating!
I’m sick of repeating myself.
I’m on limited time, and I’m locked out of my account, so I can’t do anything. I keep explaining that I can’t login to change the password (I’m locked out), and I can’t get email as it never arrives, and that my hosting provider doesn’t give me a login or a cpanel. What do I keep getting? Things where I have to check my email or log in to a cpanel of some sort with my hoster, or some other thing that involves my hoster/computer service people.
I hate repeating myself. How can I change the lost password when the email never arrives?
I need someone I can CALL that I can TALK to. I need a real EXPERT who UNDERSTANDS technology and can look at what’s wrong with the PROGRAMMING.
My email is working for everything else. I’ve said that more than once. I can send and receive email. It’s not my email or my hosters. Last I heard, they didn’t find anything wrong on their end.
Please, to the support here, actually READ what the people wrote before responding. Don’t give an answer that is clearly NOT what the person asked. Like if someone is having trouble getting a password reset in an email, don’t give them stuff where you either have to log in or have an email sent to you to reset.
Forum: Plugins
In reply to: [WooCommerce] Reset Lost Password Doesn’t Work Correctly.At least you got an email. I never got one.
Forum: Fixing WordPress
In reply to: Reset Password Won't WorkToo late. It already happened to me. Now I’m in a panic because launch date is coming up, and I can’t get in.
It never sent the emails to change the password. So my hoster reset it, and now it’s saying the password is incorrect.
I can’t log in!
Forum: Fixing WordPress
In reply to: Resetting password not workingHow can I actually CALL WordPress? I need a live person to actually TALK to. Live.
I can’t find a phone number or anything.
Forum: Fixing WordPress
In reply to: Resetting password not workingIt doesn’t register the new password.
Forum: Fixing WordPress
In reply to: Resetting password not workingWhen we finally reset the password from the hosting side, it initially let me log in. But when I tried to log back in with the new password, it keeps saying that it doesn’t exist and that it’s the wrong password.
I need a tech specialist or a computer programmer. It’s not their end. It’s yours. Everything on their end appears to be going fine.
It’s not their end.
I need someone who can look at the programming and find out what’s wrong.
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordIt’s not the web host. I can get emails from others, just not from wordpress for password reset. Everything on my email works for everyone else.
Forum: Fixing WordPress
In reply to: Resetting password not workingI don’t have CPanel. It’s a local hosting provider who also does computer services for me. I don’t have something like Bluehost or HostGator. It’s more like a county kind of service.
Forum: Fixing WordPress
In reply to: Resetting password not workingOne thing I forgot to add, there’s no confirmation link being sent. My hoster had to send an email for password reset.
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordIt also says the password is incorrect.
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordWhenever I attempt to log in (I just reset the password), it says insecure password warning. https://support.mozilla.org/en-US/kb/insecure-password-warning-firefox?as=u&utm_source=inproduct
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordUh, oh. I reset the password, but now it’s not working again.
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordThey managed to fix it on their end.
Thank you so much for your help and your patience!
Forum: Fixing WordPress
In reply to: WordPress is not letting me change my passwordThank you very much!
I think what I have to do is talk to my hosters. Their actually the admin on my computer, and they have to install everything. They basically take care of all the antispyware, antimalware, etc. It’s a service I have through them.
They said their going to try to see what they can do on their end first to see if they can figure it out before doing anything else.
But it’s something I’m definitely going to consider for them!