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Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Plugin stopped working

Plugin Author helloprint
(@helloprint)

2 years, 2 months ago

Hi, can you please email the last 6 digits of your API key(s) to [email protected] so we can verify your settings. With regards to DISABLE_WP_CRON this is a notification that you’d need to update your config settings in order to resolve, see for example this thread https://addify.store/how-to-enable-and-disable-cron-in-wordpress/

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Finding variant key (dutch website)

Plugin Author helloprint
(@helloprint)

2 years, 10 months ago

this one should be resolved, the variant key should be visible on the product page

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] How to add design to a product (as a standard option)

Plugin Author helloprint
(@helloprint)

2 years, 10 months ago

Hi, most of this should indeed be possible via the settings to hide uploading, connect default artwork and limit variant keys

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Divi builder

Plugin Author helloprint
(@helloprint)

2 years, 10 months ago

Hi, divi should indeed also be supported by now

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Sending tracking link to customer (automated)

Plugin Author helloprint
(@helloprint)

2 years, 10 months ago

Hi! Can you provide more details (printtscreens) on this one? What are you missing exactly, the tracking link should be in woocommerce dashboard after despatch

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] VAT rate

Plugin Author helloprint
(@helloprint)

2 years, 10 months ago

Hi! Since VAT can be dependant on many factors it is indeed up to the merchant to set them correctly according to what applies to them. We don’t control that part of the journey.

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Error price

Plugin Author helloprint
(@helloprint)

2 years, 11 months ago

HI! This should be OK now

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Translation error

Plugin Author helloprint
(@helloprint)

2 years, 11 months ago

thanks for the feedback, we’ll place it on the backlog

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Artwork Templates

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Hi! Artwork templates seems to be showing already, see this link

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Images aren’t importing

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Hi! We just released a new version and think it should be resolved now, could you update to latest and verify?

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] bulk werkt niet

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Hi! We just released a new version and think it should be resolved now, could you update to latest and verify?

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Artwork Templates

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Great to hear, bulk upload is being improved at the moment, hopefully we’ll have an update soon

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Artwork Templates

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Hi, could you share a link of your site, cause the templates should still be showing, see the “i” icon next to “Upload your files” on this example https://woocommerce-demo.helloprint.com/product/standaard-flyers-flyers/?size=a6&gsm=170g&material=170gsilk&printing=oneside

Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] bulk werkt niet
Plugin Author helloprint
(@helloprint)

3 years, 4 months ago
Hi, bij het toevoegen in bulk is het belangrijk dat de pagina niet wordt afgesloten totdat de email is ontvangen dat de import succesvol is, is daar rekening mee gehouden? (In een toekomstige release komt tevens een progressie bar)
- This reply was modified 3 years, 4 months ago by helloprint.
Forum: Plugins
In reply to: [Plug your WooCommerce into the largest catalog of customized print products from Helloprint] Wrong sizes showing

Plugin Author helloprint
(@helloprint)

3 years, 4 months ago

Thanks, this should be ok now

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