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  • Hi Stonejack, Ivole, had the same problem and have a solution for you…

    1. install the plugin ‘Health Check & Troubleshooting’ by The ww.wp.xz.cn community (BTW great plugin if you have any issues)
    2. go to ‘troubleshoot’ and [click] ‘enable troubleshooting mode’. NB: This app only affects you and NOT your live site.
    3. Once in troubleshooting mode, on the right select ‘Available Plugins’ a then find both woocommerce and Customer Reviews for WooCommerce and Enable only these 2 plugins.
    4. You can now import your customer reviews on condition you have formatted them to match the ‘downloaded’ template provided. Only issue I had was the ‘product ID’ but that was quiet easy to match via vlookup in excel.
    5. Once reviews have uploaded you can ‘disable troubleshooting mode’
    6. DONE … hope this helps.

    Ivole…thx for the great app.

    • This reply was modified 6 years, 4 months ago by henractech.
    • This reply was modified 6 years, 4 months ago by henractech.
    • This reply was modified 6 years, 4 months ago by henractech.
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