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  • Thread Starter herculesangel

    (@herculesangel)

    Thanks,

    I will follow your suggestions.

    I will create a ticket with my provider (papaki.com) attached the error logs.

    I will keep you informed.

    Best Regards

    Angel

    Thread Starter herculesangel

    (@herculesangel)

    Thank you for your response.

    I try to follow your instruction but i cannot save changes. When I enter save changes after I choose complete deactivation the page automatically makes a page up and the access key flashes and the syncing data with the cloud spins… Should i remove the plugin and installed again ?

    The errors in Antispam are :

    Notifications
    Feb 23 2023 15:18:58: Error occurred while checking account status. cURL error 7: Failed connect to api.cleantalk.org:443; Connection refused
    Feb 11 2023 18:39:12: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.
    Feb 23 2023 16:04:58: Error occurred while automatically get Access key. cURL error 7: Failed connect to api.cleantalk.org:443; Connection refused

    The errors in Security are :

    2023-02-23 15:41:00: Scheduled: send_firewall_logs: Failed to retry API request
    2023-02-23 14:09:45: Scheduled: service_get: Failed to retry API request
    2023-02-23 14:09:46: Scheduled: access_key_notices: Failed to retry API request
    2023-02-23 16:09:28: Scheduled: background_scan: Common result send: Failed to retry API request
    2023-02-23 15:40:58: Scheduled: send_logs: Failed to retry API request
    2023-02-23 16:09:28: Scheduled scanning: Common result send: Failed to retry API request
    2023-02-23 15:19:03: Sending security logs: Failed to retry API request
    2023-02-23 04:25:01: Updating firewall: GET MULTIFILE: Failed to retry API request

Viewing 2 replies - 1 through 2 (of 2 total)